Help topic: Ways to bankChange topic
Getting Started
Accessibility
Security
Banking
New Payments Platform (NPP) and Fast Payments via Osko
PayID
- What is PayID and how does it work?
- Should I use a PayID if I am transferring money between my own Suncorp Bank accounts?
- I have sent a payment to the wrong PayID, what do I do now?
- I am unable to look up any more PayIDs. Why is that?
- Will PayID replace existing account numbers and BSBs?
- How do I find which account my PayID is linked to?
- Can I have multiple PayIDs?
- What do I do if someone made a payment to my PayID and it hasn’t arrived?
- How do I change the account my PayID is linked to?
- How do I close my PayID?
- How can I transfer my PayID over to another bank?
- What if I change or close the email address or mobile number I have as a PayID or I change my name?
- What information can another payer look up about my PayID?
Help & Feedback
About Apple Pay
Getting started
Using Apple Pay
Managing your card in Apple Pay
- Where can I view and manage my card in Apple Pay?
- How do I change my default card for Apple Pay transactions?
- How do I remove a card?
- If I receive a replacement Suncorp Bank Visa Debit card or Suncorp Bank Clear Options credit card, do I need to add my card again?
- How do I update Apple Pay if my card is lost or stolen?
- How do I update Apple Pay if my device is updated or replaced?
- Why is the card design in Apple Pay different to my actual card?
- Does removing a card from my iPhone Wallet app affect the card on my Apple Watch, if the Watch is paired to the same phone?
- If I unpair my Apple Watch from my iPhone, will my credit/debit cards be removed from my Watch Wallet app?
Apple Pay security
About Google Pay
Getting started
Using Google Pay
- How do I use Google Pay in-store?
- How do I use Google Pay for in-app purchases?
- Can I use Google Pay to make cash withdrawals?
- If I have multiple cards on Google Wallet, which one will it use to make a purchase?
- Can I use Google Pay overseas?
- Can I view transactions in the Google Wallet App?
- How do I return items I purchased in-store using Google Pay?
- Why are my Google Pay purchases not working?
- Does Google Pay work with Samsung devices?
- Do I need Wi-Fi to use Google Pay?
- Can credit card Additional Cardholders add their cards on Google Pay?
- Will I continue to enjoy the same features and benefits of my Suncorp Bank Clear Options credit card (including points earn) when I use it for payment with Google Pay?
- Can credit card Additional Cardholders add their cards on Google Pay?
- Will I need to enter my card PIN with Google Pay?
- How can I keep track of purchases I’ve made with Google Pay?
- How much of my credit card available limit can I access when using Google Pay?
