How do I close my PayID?

To close your PayID that is linked to a personal account:

• Log into the Suncorp Bank App and tap ‘More’ in the menu bar, then select ‘Payments’.​
• Select ‘PayID’ and then tap on the PayID you want to close.
• Tap the ellipsis at the top of the PayID Details screen and select ‘Close PayID’

For a PayID linked to a business account, call us on 13 11 75 or head to a Suncorp Bank branch.