To close your PayID that is linked to a personal account:

  • Log into the Suncorp Bank App and click on the ‘cog wheel’ at the top left corner of the Accounts tab.
  • Select ‘PayID’ and then tap on the PayID you want to close.
  • Tap the ellipsis at the top of the PayID Details screen and select ‘Close PayID’

For a PayID linked to a business account, call us on 13 11 75 or head to a Suncorp Bank branch.

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