Home Loans FAQs

General home loan FAQs

You can make additional repayments to your Standard Variable or Back to Basics Variable Home Loan at any time. 

For Fixed Rate Home Loan, additional repayments of up to $500 in excess of your minimum monthly repayment are permitted. After that, an Early Payment Interest Adjustment Fee (EPIA) may apply.

For more information on fees, view the EPIA brochure.

Yes. You can payout your home loan as quickly as you like. Suncorp Bank charge a loan finalisation fee.

If you have a Fixed Rate home loan and want to break the fixed term, an Early Repayment Adjustment Fee (EPIA) will apply. 

For more information on fees, view the EPIA brochure.

FAQ
app
How can I check what my current home loan repayments are?

You can find your current home loan repayment details in the Suncorp Bank App:

  1. Tap ‘Accounts’ in the menu bar and select your home loan. 
  2. Choose ‘Account Details’ and your repayment details will be displayed under the Payment summary section.
  3. Alternatively, ask Scout for your home loan repayment details by tapping ‘Support’ in the menu bar and selecting ‘Start a new chat’. 

You can also view your home loan repayments in Internet Banking:

  1. Click ‘My Accounts’ from the left-hand menu. 
  2. Select your home loan account to see your current repayment details, including the amount, interest rate and schedule of payments. 
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View details about your mortgage repayment amount, date and schedule in Internet Banking and the Suncorp Bank App.

Arrange an automatic regular repayment with from a nominated account (weekly, fortnightly or monthly) depending on which loan you have chosen.

Transfer from a Suncorp Bank account:

  • Via Phone Banking
  • Via Internet Banking
  • Via a branch or 13 11 75

Arrange an automatic minimum monthly repayment from a nominated account

Suncorp Bank Direct Debit:

Transfer from another financial institution: Contact your financial institution.

Please note that fees may apply for some methods of payment. To see which fees apply, please view the Lending and Fees Charges brochure.

If you have an existing Suncorp Bank Home or Personal Loan, your interest rate will appear on your statement. If you have Internet Banking simply click on the account number to display a summary of the loan which will include the current interest rate.

This feature is available on the Standard Variable home loan, using our Everyday Options account when the account if on Offset Mode.

Put simply, the more money you're able to save, the less interest you'll end up paying on your home loan. For more in-depth information, please visit the Suncorp Bank Offset page.

Our Home Loan Cashback feature lets you redraw funds that you've paid in advance of your normal scheduled home loan repayments.

You can still redraw this excess money at any time – for school and university expenses, a holiday, renovation, or any other purpose. This feature is available on Standard Variable and Back to Basics Variable home loans.

You can arrange with your employer to have your salary directly credited into your loan account on a weekly, fortnightly or monthly basis.

All you need to do is let your employer know Suncorp Bank's BSB (484-799) and your account number.

Your minimum monthly repayments will begin one month from the date your home loan has had its first advance. For example, if your home loan has settled and its first advance was on the 2nd March, your first month’s repayment would be due on the 2nd April.

A home loan will have a loan term (usually between 8-30 years), which can have the option of principal and interest or interest only repayments.

For a principal and interest home loan, you will be required to pay a minimum monthly repayment. This repayment will require you to pay the interest charge, as well as reducing the principal amount of the loan over the required term.

For an interest only home loan (requires approval), you can take a maximum interest only period of 5 years. During this period, you will only be required to pay the interest charges. At the end of the interest only period, you will revert to a principal and interest repayment.

Suncorp Bank has discontinued offering new Personal Loans in order to focus on other product improvements, additions and innovations. If you are an existing Personal Loans customer and have a question on your current loan you can contact us on 13 11 75 or alternatively visit https://www.suncorpbank.com.au to see our range of Banking Products and offers.

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