All Using Our Services FAQs

I am unable to look up any more PayIDs®. Why is that?

I am unable to look up any more PayIDs. Why is that?

As a security measure to protect the customer data of all financial institutions, PayID ‘look ups’ are limited to a certain number. If you’ve reached your limit, you can still make a payment using a BSB and account number, or wait until the next day when your limit is reset.

PayID is a registered trademark of NPP Australia Ltd ABN 68 601 428 737

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