Suncorp Bank customers can do all their everyday banking from the Suncorp Bank App, including:

  • view account balances
  • set up and use Apple Pay® or Google Pay™ with your Visa Debit card as soon as you're approved for an everyday transaction account
  • transfer money in under one minute to participating banks with Osko fast payments++
  • set up your PayID to make getting paid simpler^
  • temporarily lock your Visa Debit card if it's been lost or stolen
  • set or reset your card PIN
  • view, download and share eStatements, and
  • open new bank accounts.

Suncorp Bank, AAMI, GIO, Apia, Shannons and CIL insurance customers can update their details, pay renewals, make and track claims and more.

++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.

Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.

For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.

^ A PayID can only be created for personal accounts via the Suncorp Bank App or for business accounts by calling us on 13 11 75 or visiting a branch. Terms, conditions and eligibility criteria apply to PayID creation, please refer to the Product Information Document, Schedule of Fees and Charges and PayID Terms and Conditions, as applicable to your account. A PayID cannot be created in connection with a Passbook Account, Kids Savings Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts  and Fixed Term Deposits. Certain types of mobile numbers (eg. international numbers) and email addresses may not be in a format which is compatible with our PayID requirements and, therefore, cannot be created as a PayID. 

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