How do I find which account my PayID^® is linked to?

For Personal banking customers, you can find details for your active PayID, including which account it’s linked to by using the Suncorp Bank App:

• Log into the Suncorp Bank App and tap ‘More’ in the menu bar, then select ‘Payments’.
• Tap ‘PayID’ and then select your PayID for more details. 

Note: PayID details for personal accounts are not available in Internet Banking.

For Business banking customers, you can find details for your active PayID:

In Internet Banking:

• Log in and click ‘PayID for Business’ in the left-hand-side navigation menu. 
• Select your PayID for more details. 

In the Suncorp Bank App

• Log in and tap ‘More’ in the menu bar, then select ‘Payments’.
• Tap ‘PayID for Business' and select your PayID for more details. 

If your PayID details aren’t listed or they're incorrect, please call us on 13 11 75 or head to a Suncorp Bank branch.