How do I close my bank account?
How do I close my bank account?
To close a personal transaction account, savings account or any sub-account via the Suncorp Bank App:
- Log in to the Suncorp Bank App
- In the ‘Accounts’ tab in the menu bar, tap the 'cog wheel' in the top left corner to open 'Manage banking'
- Select 'Close Account'
- Choose the account you'd like to close, and follow the prompts
Alternatively, to close your account(s) you can either:
- Send a secure message through Internet Banking. Find out how to send a secure message.
- Contact us.
- Visit your nearest branch. Be sure to bring ID.
Before we close your account, we’ll need to confirm that all your direct debits and credits, cheques and visa authorisations and other payments have cleared.
Some accounts that are packaged with an eligible Suncorp Bank home loan and some business accounts may need to be closed in a Suncorp Bank branch.
More information on closing accounts:
Please note: Closing an account in-branch is not possible with our online-only Carbon Insights Account. To close this account, contact us or send us secure message via Internet Banking.
Commonly asked questions
- What is my Suncorp Bank BSB?
- What are my daily limits, and how do I change it?
- How do I change my name and contact details on my accounts?
- How do I create and add sub-accounts to an existing Everyday Options Account?
- What flexiRates are currently available?
- Where can I find my account number?
- How can I deposit money into my account?