How do I close my bank account?

To close a personal transaction account, savings account or any sub-account via the Suncorp Bank App:

  1. Log in to the Suncorp Bank App
  2. In the ‘Accounts’ tab in the menu bar, tap the 'cog wheel' in the top left corner to open 'Manage banking'
  3. Select 'Close Account'
  4. Choose the account you'd like to close, and follow the prompts

Alternatively, to close your account(s) you can either:

Before we close your account, we’ll need to confirm that all your direct debits and credits, cheques and visa authorisations and other payments have cleared.

Some accounts that are packaged with an eligible Suncorp Bank home loan and some business accounts may need to be closed in a Suncorp Bank branch.

More information on closing accounts:

Credit cards
Home loans

Please note: Closing an account in-branch is not possible with our online-only Carbon Insights Account. To close this account, contact us or send us secure message via Internet Banking.

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