An everyday transaction account, plus carbon insights.

Banking you can feel good about.

2023 Winner!

  • Canstar Innovation Excellence Award
  • Mozo Expert Choice Award - Banking Innovation

What’s carbon neutral certification?

Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.

In Australia, carbon neutral certification is governed by Climate Active.

Australia’s first certified carbon neutral personal transaction deposit accounts.

What’s carbon neutral certification?

Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.

In Australia, carbon neutral certification is governed by Climate Active.

View an estimate of carbon emissions for your purchases

This is calculated by matching each transaction to an industry, and multiplying spend by an average emission factor for that industry.2

No monthly account keeping fees

Manage sub-accounts, set aside savings, manage bills with zero account keeping fees

No foreign currency conversion fees

Enjoy international transactions with 0% foreign currency conversion fees5 on Visa Debit card1 purchases.

Online-only transaction account

Access your money and transact 24/7 via Internet Banking and the Suncorp Bank App.

No overdraft fees

Manage your money without worrying about unexpected charges with no overdraft fees6.

 

It only takes about 5 minutes

It only takes about 5 minutes

flexiRates

Boost your savings with flexiRates, with no account keeping or transaction fees.

If you have more money in savings than you’ll need for your short-term expenses, you can set aside a portion of it at a higher fixed interest ratethan the unlocked portion.

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flexiRates

Boost your savings with flexiRates, with no account keeping or transaction fees.

If you have more money in savings than you’ll need for your short-term expenses, you can set aside a portion of it at a higher fixed interest ratethan the unlocked portion.

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Keep tabs on the carbon emissions related to your purchases

Six month visualisations and categorisation

See a visual representation of your past 6 months of estimated carbon emissions2 as well as your monthly estimated carbon emission2 amounts broken down into categories. Each month you could see categories like shopping, groceries and food.

Estimated emissions overview

View a comparison about what the estimated carbon emissions2 are equivalent to and check out articles that can help you better understand carbon emissions and much more.

View total monthly estimates

Have better visibility of Carbon Insights with a view of your total monthly estimated carbon emissions2 for your main and sub accounts.

More good things are coming for the Carbon Insights Account!

Through our partnership with OzHarvest, Suncorp Bank teams have taken part in an incredible 310 'Cooking for a Cause' events to help provide meals to people in need across Australia.

Find out about the Food Savings Challenge to see how Suncorp Bank & OzHarvest are committed to helping you save food, money and the planet.

Through our partnership with OzHarvest, Suncorp Bank teams have taken part in an incredible 310 'Cooking for a Cause' events to help provide meals to people in need across Australia.

Find out about the Food Savings Challenge to see how Suncorp Bank & OzHarvest are committed to helping you save food, money and the planet.

Fast, secure and easy access
to your money with the
Suncorp Bank App

The Carbon Insights Account is an online-only transaction account.
Access your money and transact 24/7 via Internet Banking and the
Suncorp Bank App.

Budget better

Know how much you’re spending by category with the Suncorp Bank Dollar Tracker.

Move your money

Transfer funds, pay bills and set up recurring payments, including BPAY® and Osko fast payments.++

Stay in control

Instantly lock and unlock your Visa Debit card if you misplace it.

Log in quickly and securely

Use Touch ID, Face ID^^ or a 4-digit PIN.

Budget better with sub-accounts

With a Carbon Insights Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.

Pay bills from your savings

Unlike most online savings accounts, you can pay bills directly from your sub-accounts via BPAY® or direct debit at no additional cost. Set and forget those regular bills with automatic payments.

Lock in a higher interest rate

Sub-accounts give you easy, online access to our flexiRate feature. This lets you lock in a higher interest rate on balances for fixed terms up to 12 months.

Personalise your accounts how you like them

Name your sub-accounts for a specific goal or purpose. Splitting your funds into different accounts can help you stay on track with your spending and savings goals.

No monthly fees, forever

With no deposit requirements or other strings attached.

Budget better with sub-accounts

With a Carbon Insights Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.

Pay bills from your savings

Unlike most online savings accounts, you can pay bills directly from your sub-accounts via BPAY® or direct debit at no additional cost. Set and forget those regular bills with automatic payments.

Lock in a higher interest rate

Sub-accounts give you easy, online access to our flexiRate feature. This lets you lock in a higher interest rate on balances for fixed terms up to 12 months.

Personalise your accounts how you like them

Name your sub-accounts for a specific goal or purpose. Splitting your funds into different accounts can help you stay on track with your spending and savings goals.

No monthly fees, forever

With no deposit requirements or other strings attached.

Open an account online in minutes

Verify your identity

To speed through your application, verify your identity online. Just have your drivers licence, Australian passport or Medicare card handy.

Add to your digital wallet

Once approved, you can add your Visa Debit card to your phone’s digital wallet instantly.

Annual Interest Rates

Boost your savings with flexiRates

Fees

No monthly account keeping fees.

No foreign currency conversion fees5 on Visa Debit card1 purchases online and overseas

Foreign currency conversion fee5 on purchases online and overseas

Unlimited fee-free transfers

ATM fees

Overdraft fees6

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Our Carbon Insights Account with linked sub-account option offers unlimited fee-free Suncorp Bank transactions. To withdraw cash from a sub-account, simply transfer your funds into your Carbon Insights Main Account to access via Debit card.

Suncorp Bank customers can access fee-free# cash withdrawals and balance enquiries at Suncorp Bank and atmx ATMs Australia-wide. You can also access the big four banks’ ATMs fee-free. Withdrawals and enquiries at other ATMs will incur the ATM operator fee by the financial institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your Carbon Insights Main Account.

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Find out more

Compare all Everyday Accounts

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Product Information and T&Cs

Read more

Frequently asked questions

Am I eligible for a Carbon Insights Account?

  • To open a Carbon Insights Account, you will need to be aged 11 or over.
  • The Carbon Insights Account is only available for personal customers.
  • You'll need to have access to Internet Banking to be able to transact on the Account and view eStatements and notifications.


 

We are working with leading carbon service provider Cogo to source industry-level emissions data aligned to customer spend categories. This will only be available to Carbon Insights Account customers via the Suncorp Bank App.

Things you should know 

Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Please read the Product Information Document & Terms and Conditions for the Carbon Insights Account before opening an account. Fees, charges, terms and conditions apply and are available on request.

1. To be eligible for a Suncorp Bank Visa Debit card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card.

2. The carbon emissions data provided is an estimate only and calculated using data provided by Cogo (a third party provider) relating to industry averages of carbon emissions per dollar spent based on merchant types (Industry Data). Calculations are based on averages only and are not specific to each item purchased at individual merchants and do not reflect individual merchants sustainability practices. The estimated monthly emissions amount is calculated by progressively adding together the estimated emissions of each eligible transaction for the particular month.

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5. A Suncorp Bank Visa Debit Card is required.

6. Some transactions which may cause the account to become overdrawn include fees and other transactions that occur when Suncorp Bank is processing offline. If your account becomes overdrawn and has a negative balance we will not charge overdrawn fees or interest on the Carbon Insights Account.

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Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

App Store is a service mark of Apple Inc.

Google Pay, the Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.

# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.

^^ FaceID login is available on the iPhone X and later models. Please refer to our Suncorp Bank App terms and conditions before using.

The Canstar 2023 Innovation Excellence Award was received in April 2023 for the Suncorp Bank Carbon Insights Account.
For more information on Canstar awards, go to www.canstar.com.au

The Mozo 2023 Experts Choice Award for Banking Innovation was received in March for the Suncorp Bank Carbon Insights Account. For more information on Mozo’s methodology, go to https://cdn.mozo.com.au/expertschoice/Mozo-Experts-Choice-Awards-Bank-Accounts-and-Savings-Methodology-Report-2023.pdf

++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.

Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.

For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.

What’s carbon neutral certification?

Carbon neutral certification is given to an organisation when they demonstrate a commitment to reduce emissions by supporting environmental projects to effectively reduce and offset their greenhouse gas emissions during an agreed time period.

In Australia, carbon neutral certification is governed by Climate Active.