How do I change my name and contact details on my accounts?

You can update your address, email and phone number through Internet Banking:

1. Log into Internet Banking and select ‘Settings & Security’.
2. Click ‘Update Contact Details’ and follow the prompts.

You can also update your address via the Suncorp Bank App:

1. Log into the App and tap ‘More’ in the menu bar.
2. Select 'Profile', then choose ‘Address’ and follow the prompts.

To change the name on your account, for example, because of marriage or divorce, you’ll need to follow the steps required by your state or territory’s Registry of Births Deaths and Marriages first. Once you’ve done that, you’ll then need to submit your change of name documentation in person at any Suncorp Bank branch.

Here’s where you can get more information on what’s required from your state or territory:

• Queensland
• Victoria
• New South Wales
• South Australia
• ACT
• Western Australia
• Northern Territory
• Tasmania