Business Banking
Accounts FAQs

We have business accounts to assist your business’s financial goals. These include our Transaction Account, Savings and Term Deposits, Trust Accounts, Farm Management Deposit Account and our Foreign Exchange Deposit Account.

No, there isn’t a charge for depositing cash at a Suncorp Bank branch. Your deposits are fee-free with any of our Business Premium and Business Saver Accounts.

If you already have a business account in the same business name, we’ll have enough information to open another account. If you’re new to Suncorp Bank or your current account is in a different business name, we’ll need more documentation.

You can check which identification documents are required. Alternatively, contact us or visit your nearest Suncorp Bank branch.

To add or remove a signatory to/from your Business Deposit Account, Merchant Facility and Multipay Facility, complete the Add/Delete Request Form and return it to your Relationship Manager or your closest branch.  Alternatively, call us on 13 11 75 to request documents to be sent and signed digitally.

flexiRates can be set up easily via Internet Banking or the Suncorp Bank App on eligible accounts. Learn more about how to set up flexiRates and view our current interest rates.

Here's how

1. Login to Internet Banking and click ‘PayID for Business’ on the left-hand side navigation menu.
2. Click ‘Create PayID’, read and accept the terms and conditions.
3. Select the account to link your PayID with.
4. Choose your eligible mobile number, email address or ABN or ACN to register for PayID.
5. Confirm your details, and tap ‘Create PayID’. If the details are not correct, please contact us.
6. A one-time verification code will be sent to you (mobile and email only). Enter the verification code, click ‘Next’, and then a message will pop up advising if your PayID has been created successfully.

Note: Internet Banking is for creating and managing PayIDs for business accounts only. For personal accounts, use the Suncorp Bank App

Using the Suncorp Bank App, Internet Banking or with the help of staff in a branch you can make Osko fast payments from your eligible business bank accounts to another account at Osko-participating banks by using a BSB and account number or PayID. 

Just transfer money as you usually would and Osko will be enabled automatically, sending your funds in under a minute. Fast payments are eligible with these Suncorp Bank business accounts:

• Business Premium Account
• Business Saver Account

If your account is not listed above, please refer to the relevant Product Information Document & Terms and Conditions or Schedule of Fees and Charges applicable to your account to see if it is able to send and receive Osko fast payments.

It’s important to note that transaction limits apply, as per the Suncorp Bank App Terms and Conditions. You may also be prompted to use the Suncorp Bank Secured App and a Security Token to make some higher-value transfers. Read this guide for more information on how to use a Security Token.

No, Business Payment Credit processes aba files using the Bulk Electronic Clearing System (BECS).

Business Payment Credit only process on business days. Business Payment Credit files are processed overnight or the same business day when processed prior to 5.30pm AEST.

You can export transactional data which has not yet printed to statements in the following file formats:

CSV – Microsoft Excel format

OFX – used by Xero accounting software

QIF – used by MYOB and Quicken accounting software

ASCII – used by customised accounting software

To download your transactional data via Internet Banking into your selected file format:

1.         Select the account which you require transactional data;

2.         Select ‘Download Transactions’ icon (located above your transactional list);

3.         Select your file format;

4.         Select relevant date format;

5.         Select ‘Download’ icon.

To download your transactional data within a selected date period:

1.       Select Transactional History in the menu section;

2.       Select your account in the drop-down option;

3.       Nominate the period for your file (no greater than 364 days);

4.       Nominate how you would like to filter your transactions;

5.       Select ‘Find