Contact Us - Business Banking

We're here to help. Here are several ways to get in touch.

Common solutions

Internet banking login support

Find your Customer ID

Change your daily limits

Reset your Suncorp Bank App pin

Report a lost or stolen card

Report a suspicious transaction

Suncorp Bank BSB

484-799

Call us

Choose a product category so we can connect you to the right support.

Before you call us

Calling us sometimes means longer wait times. It’s possible to do these things online:

How can I open a bank account for my business?

What documents or ID do I need to open an account for my business?

Is there a charge for depositing cash at a Suncorp Bank branch?

Call 13 11 75

Mon - Fri, 8am to 5:30pm (AEST)

 

Before you call us

Calling us sometimes means longer wait times. It’s possible to do these things online:

Loans repayment calculator

Business Loan document checklist

Call 13 11 75

Mon - Fri, 8am to 5:30pm (AEST)
 

Before you call us

Existing customers

Merchant stationery order form

Log in to Multipay

Call us

Existing customers
 

EFTPOS & Integrated POS terminals support helpdesk:

Existing customers: 1800 836 055

Open 24 hours 7 days
 

Virtual POS facilities technical support:

Contact number: 1800 054 990

Mon - Fri, 8am to 5:30pm (AEST)

Call us


Contact your Treasury Representative
 

Call: 13 11 75

Email: treasuryfx@suncorpbank.com.au

Fax: 07 3031 2209

For processing queries, call Treasury Operations 07 3724 2227
 

Before you call us

Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.

Agribusiness Enquiry Form

Call us

Find a Relationship Manager near you
 

Skip the queue 

We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.

Call 13 11 75

Overseas: +61 7 3362 1712


Mon - Fri, 8am to 5:30pm (AEST)

Write to us

Suncorp Bank 
GPO Box 2432
Brisbane
QLD 4001 

Or visit us in branch.
 

Call us

Choose a product category so we can connect you to the right support.

Before you call us

Calling us sometimes means longer wait times. It’s possible to do these things online:

How can I open a bank account for my business?

What documents or ID do I need to open an account for my business?

Is there a charge for depositing cash at a Suncorp Bank branch?

Call 13 11 75

Mon - Fri, 8am to 5:30pm (AEST)

 

Before you call us

Calling us sometimes means longer wait times. It’s possible to do these things online:

Loans repayment calculator

Business Loan document checklist

Call 13 11 75

Mon - Fri, 8am to 5:30pm (AEST)
 

Before you call us

Existing customers

Merchant stationery order form

Log in to Multipay

Call us

Existing customers
 

EFTPOS & Integrated POS terminals support helpdesk:

Existing customers: 1800 836 055

Open 24 hours 7 days

 

Virtual POS facilities technical support:

Contact number 1800 054 990

Mon - Fri, 8am to 5:30pm (AEST)

Call us

Contact your Treasury Representative
 

Call: 13 11 75

Email: 
treasuryfx@suncorpbank.com.au

Fax: 07 3031 2209

For processing queries, call Treasury Operations 07 3724 2227
 

Before you call us

Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.

Agribusiness Enquiry Form

Call us

Find a Relationship Manager near you
 

Skip the queue

We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.

Call 13 11 75

Overseas: +61 7 3362 1712


Mon - Fri, 8am to 5:30pm (AEST)

Write to us

Suncorp Bank 
GPO Box 1453 
Brisbane
QLD 4001 

Or visit us in branch.
 

Translating and interpreting services are available

For personal banking enquiries contact our dedicated support team.

For accessibility assistance use the free TTY service.

Staying safe online

Our tips and resources can help you stay safe and bank online with confidence.

Find out more

Customer care

Financial Difficulty

If you’re experiencing financial difficulty, learn more about your options. 

Compliments and Complaints

If you have a complaint, compliment or suggestion, our Customer Relations team is here to help.

Customer Remediation

If we’ve made an error, our top priority is to make it right quickly and fairly.

Support for non-English speakers

Suncorp Bank offers access to translating and interpreting services in more than 190 languages.

Please call us to request this assistance or visit one of our branches.