Contact Us - Business Banking
We're here to help. Here are several ways to get in touch.
Common solutions
Suncorp Bank BSB
484-799
Call us
Choose a product category so we can connect you to the right support.
Before you call us
Calling us sometimes means longer wait times. It’s possible to do these things online:
How can I open a bank account for my business?
What documents or ID do I need to open an account for my business?
Is there a charge for depositing cash at a Suncorp Bank branch?
Call 13 11 75
Mon - Fri, 8am to 5:30pm (AEST)
Before you call us
Calling us sometimes means longer wait times. It’s possible to do these things online:
Call 13 11 75
Mon - Fri, 8am to 5:30pm (AEST)
Before you call us
Calling us sometimes means longer wait times.
It’s possible to do these things online:
report your card as lost or stolen
temporarily lock your Visa Debit card
New Customers: 1300 628 578
Overseas: +61 7 3362 1712
Mon - Fri, 8am to 5:30pm (AEST)
If you believe your account has been compromised, support is available 24/7
Lost or Stolen Cards
1300 628 578
Overseas: +61 7 3362 1712
Suspicious Credit Card Transactions
1300 221 576
Overseas: +61 7 3362 1712
Before you call us
New customers
Calling us sometimes means longer wait times. It’s possible to do these things online:
Enquire about Merchants & payment solutions
Apply for a Suncorp Bank merchant facility
How do I get my BPAY® details on my invoice system?
Does Suncorp Bank charge for Merchant EFTPOS Stationery?
Existing customers
Merchant stationery order form
Call us
Existing customers
EFTPOS & Integrated POS terminals support helpdesk:
Existing customers: 1800 836 055
Open 24 hours 7 days
Virtual POS facilities technical support:
Contact number: 1800 054 990
Mon - Fri, 8am to 5:30pm (AEST)
Call us
Contact your Treasury Representative
Call: 13 11 75
Email: treasuryfx@suncorpbank.com.au
Fax: 07 3031 2209
For processing queries, call Treasury Operations 07 3835 5200
Before you call us
Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.
Call us
Skip the queue
We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.
Call 13 11 75
Overseas: +61 7 3362 1712
Mon - Fri, 8am to 5:30pm (AEST)
Write to us
Suncorp Bank
GPO Box 2432
Brisbane
QLD 4001
Call us
Choose a product category so we can connect you to the right support.
Before you call us
Calling us sometimes means longer wait times. It’s possible to do these things online:
How can I open a bank account for my business?
What documents or ID do I need to open an account for my business?
Is there a charge for depositing cash at a Suncorp Bank branch?
Call 13 11 75
Mon - Fri, 8am to 5:30pm (AEST)
Before you call us
Calling us sometimes means longer wait times. It’s possible to do these things online:
Call 13 11 75
Mon - Fri, 8am to 5:30pm (AEST)
Before you call us
Calling us sometimes means longer wait times.
It’s possible to do these things online:
report your card as lost or stolen
temporarily lock your Visa Debit card
Call us
New Customers: 13 11 75
Overseas: +61 7 3362 1712
Mon - Fri, 8am to 5:30pm (AEST)
If you believe your account has been compromised, support is available 24/7
Lost or Stolen Cards
13 11 75
Overseas: +61 7 3362 1712
Suspicious Credit Card Transactions
1300 221 576
Overseas: +61 7 3362 1712
Before you call us
New customers
Calling us sometimes means longer wait times. It’s possible to do these things online:
Enquire about Merchants & payment solutions
Apply for a Suncorp Bank merchant facility
How do I get my BPAY® details on my invoice system?
Does Suncorp Bank charge for Merchant EFTPOS Stationery?
Existing customers
Merchant stationery order form
Call us
Existing customers
EFTPOS & Integrated POS terminals support helpdesk:
Existing customers: 1800 836 055
Open 24 hours 7 days
Virtual POS facilities technical support:
Contact number 1800 054 990
Mon - Fri, 8am to 5:30pm (AEST)
Call us
Contact your Treasury Representative
Call: 13 11 75
Email:
treasuryfx@suncorpbank.com.au
Fax: 07 3031 2209
For processing queries, call Treasury Operations 07 3835 5200
Before you call us
Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.
Call us
Skip the queue
We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.
Call 13 11 75
Overseas: +61 7 3362 1712
Mon - Fri, 8am to 5:30pm (AEST)
Write to us
Suncorp Bank
GPO Box 1453
Brisbane
QLD 4001
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Customer care
Financial Difficulty
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Customer Remediation
If we’ve made an error, our top priority is to make it right quickly and fairly.
Support for non-English speakers
Suncorp Bank offers access to translating and interpreting services in more than 190 languages.
Please call us to request this assistance or visit one of our branches.
