Payment & Merchant services

Existing customer support

Help and support with your merchant device

Payment & Merchant services

Existing customer support

Help and support with your merchant device

  1. Guides & Operating Instructions
  2. Merchant forms
  3. Order stationery
  1. Guides & Operating Instructions
  1. Merchant forms
  1. Order stationery

Use this form to order merchant stationery

Please allow 5-7 days for your order to arrive.

Your Terminal ID (TID) is the 8 digit number found on any terminal receipt.

Your Merchnat ID is a 6 to 8 digit number found at the top of any terminal receipt underneath the suburb.

Stationery required

* Prices are excluding GST

* Issued as singles

Delivery Address

It may be necessary to vary the terms of your product to convert it to a different replacement product. This means you may end up with a product that has different terms and features from those you initially applied for. In any event, Suncorp Bank will give you more information about these changes before they take effect. You may also wish to consider applying for other products instead. If you have any questions, please contact us on 13 11 75.

Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.

Merchant facilities and Business Deposit Products are issued by Suncorp Bank (Norfina Limited) ABN 66 010 831 722 AFSL No 229882. To approved applicants. Terms and conditions, fees and charges apply and are available on request.

Your personal information is collected, used and disclosed by Suncorp Bank in accordance with the Suncorp Bank Privacy Statement and Our Privacy Policy. From time to time we may send you information about products or offers from Suncorp Bank. If you do not want to receive any of this information, just contact us on 13 11 75.

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BSB: 484-799 Swift-Code: METWAU4B

Suncorp Bank acknowledges the traditional custodians of the land on which we conduct business and pay our respects to Elders past, present and emerging.

© Copyright Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882). Registered office: Level 9, 833 Collins Street Docklands VIC 3008. In accessing Suncorp Bank's site, you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

The SUNCORP brand and Sun Logo are used by Suncorp Bank (Norfina Limited) under licence and Suncorp Bank is not part of the Suncorp Group.

COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Suncorp Bank collects and uses data related to your online activity, and how you can choose to remain anonymous.

Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statements before you make any decision regarding these products. The Target Market Determination are also available. Copies of historical TMDs for credit card products can be obtained by calling 13 11 75.