If I don’t have a Customer ID and password, can I register for Internet Banking?

You’ll need a Customer ID (CID) and password to log into online banking. Most customers receive their CID and set an online banking password when they open their accounts online.

If you’re new to Suncorp Bank and you don’t have these,  you can still register for Internet Banking. 

To register, you’ll need:

• an active email address
• the temporary code that would have been sent to you via SMS (for new Suncorp Bank customers only)
• your Telephone Access Code (TAC) (for existing Suncorp Bank customers).

If you’re missing any of these, please contact us.

After you’ve registered for Internet Banking, you can log in and start managing your cards and accounts straight away. If you can’t see all your cards and accounts, learn how to add an account or card to Internet Banking.

Once you’ve registered for Internet Banking, you can use the same login credentials to log into the Suncorp Bank App.