How does the Account Switching service work?

Suncorp Bank’s Account Switching service works like this:

  1. You provide your login information from your other financial institution. Please note: this information is securely encrypted and not seen or stored by Suncorp Bank, or any of our third-party providers. It will automatically be deleted as soon as you’re finished with the service.
  2. You’ll be able to download a 95-day summary report in PDF format.
  3. You’ll also be able to import saved billers and payees from your old bank account to Internet Banking.

We don’t have any contracts or arrangements with other financial institutions relating to our Account Switching service, so you may need to check with them to see if they’ll permit it. Some financial institutions won’t authorise or endorse your use of this service, or our provision of this service to you.

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