Ways to bank

Manage your money your way, anywhere, anytime.

Ways to bank

Manage your money your way, anywhere, anytime.

Digital banking

Suncorp Bank App

  • Easily manage and instantly lock your Visa debit card if you misplace it
  • Receive notifications for incoming and outgoing payments
  • Pay someone in under a minute with fast payments++
  • Set up your digital wallet for cardless transaction

Internet Banking

  • Save, download or print your eStatements anytime
  • Increase or decrease your online banking daily withdrawal limit
  • Securely set or change your card PIN
  • Easily open new accounts or apply for a loan or credit card

Digital wallets

  • Add your Visa Debit Card or Suncorp Clear Options Credit Card to your smartphone for cardless transactions
  • Pay for things using your smartphone, smart watch and other devices

Banking in-person

Suncorp logo
Branches

Suncorp Bank branches offer access to: 

  • A full range of financial services
  • Automated cash facilities for personal and business customers
Australia Post logo
Bank@Post

Bank at Australia Post outlets where you see the Bank@Post sign

  • Deposit up to $9,995.95 in cash per day
  • Make up to $2,000 of withdrawals per day
Suncorp Bank ATMs

Access to cash and other services

  • Fee-free# withdrawals at any Suncorp Bank ATM, atmx or the Big 4 banks’ ATMs
  • Deposit coins and notes
  • Exchange money
Telephone Banking

An automated service for managing your money by phone

  • Check balances and recent transactions
  • Transfer funds
  • Make BPAY® payments
  • Find out interest details

Set up telephone banking on 13 11 55 or access telephone banking on 13 11 25.

Staying safe online

Our tips and resources can help you stay safe and bank online with confidence.

Customer care

Financial difficulty

If you’re experiencing financial difficulty, learn more about your options. 

Customer remediation

If we’ve made an error, our top priority is to make it right quickly and fairly.

First Nations banking support

Support for Aboriginal and Torres Strait Islander customers.

 

Deceased estates

Support with managing the accounts of someone who has passed away.

Family and domestic violence

Help for customers experiencing domestic and family violence, including financial abuse.

Accessible and inclusive banking

We’re committed to providing accessible services, products and platforms.

Problem gambling assistance

Help for customers who are finding it difficult to regain control of their gambling.

Compliments and complaints

If you have a complaint, compliment or suggestion, our Customer Relations team is here to help.

Contact us

Find the best way to get in touch with us. Our team is here to help answer your questions.

++ Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them.

Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Future-dated and recurring payments, Business Payment Credits and payments from accounts which requires 2 or more persons to sign to withdraw will not be made as Osko fast payments. We are gradually introducing Osko in Internet Banking so it may not be available for all eligible accounts until the full rollout is complete. Before you confirm a ‘Pay Someone’ transfer in Internet Banking, we will tell you if it will be sent via Osko.

For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.

1. FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.

2. Internet connection is required when using the Suncorp Bank App. Normal data charges from your internet service provider will apply.

3.Bank@Post is not available for the Carbon Insights Account using a Suncorp Bank Visa Debit card.

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.

Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.

# Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.

Payment notifications are available for everyday transaction accounts, savings accounts, and loans for personal and business customers. Notifications for Credit Card payments are not currently supported. Suncorp Bank PayLater and flexiRate notifications cannot be turned off.