Internet Banking

Internet Banking makes managing your money online simple, safe and convenient.


Suncorp Bank Online Protection Guarantee Suncorp Bank Online Protection Guarantee Suncorp Bank Online Protection Guarantee Suncorp Bank Online Protection Guarantee

Suncorp Bank Online Protection Guarantee

When using Internet Banking and Mobile Banking, you are protected against loss from transactions you didn’t make or approve as long as you adhere to the applicable Internet Banking Terms and Conditions or Suncorp Bank App Terms and Conditions.

You need to ensure you keep your Secret Codes including Customer ID, passwords, passcodes and security token codes private, don’t contribute to the loss and let us know immediately as soon as you discover a loss.

Features that make banking safe & simple

Convenient access to your money

  • Check account balances and transaction history
  • Save, download or print your eStatements anytime.
  • Pay bills using BPAY®
  • Transfer money, pay anyone or schedule a payment

You can do more online

Security features

Internet Banking has a range of features to make sure online banking is secure.

  • Cyber Security and real time fraud detection
  • Industry level encryption and protection
  • Locking your logon if more than 3 incorrect attempts are made
  • Logging you off automatically if there is 10 minutes of no activity

Read more about how we protect your money online.

Security Token Codes

To maintain a high level of safety for our customers, a Security Token Code is required to approve certain banking transactions, such as changing your daily transfer limit. You can quickly generate a Security Token Code via the Suncorp Bank Secured App in just a few clicks. The app is free and is available for iOS & Android.

Banking from your mobile is safe, secure and easy.

Download the Suncorp Bank App today

Australia and New Zealand Banking Group Limited (ABN 11 005 357 522) (ANZ) acquired Norfina Limited (ABN 66 010 831 722 (Suncorp Bank) on 31 July 2024. As Suncorp Bank is now part of the ANZ Group, it may be necessary to vary the terms of your Suncorp Bank product to match the terms of a similar ANZ product. This means you may end up with a product that has different terms and features to those you initially applied for. In any event, Suncorp Bank will provide you with a more detailed notice of these changes if the variation applies to your products. A full list of these changes for each product can be found at suncorpbank.com.au/variation. Please contact us if you have any questions or if there is a feature that is important to you.

Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.

View the Internet Banking terms and conditions.

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

App Store is a service mark of Apple Inc.

Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.

Android is a trademark of Google LLC.

BPAY® and BPAY® View are trademarks of BPAY Pty Ltd ABN 69 079 137 518. BPAY facilities are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882) to approved applicants. Terms and conditions, fees and charges apply and are available on request. For more information, click the help icon in Internet Banking for more detailed instructions, or go to https://www.bpay.com.au.