Our Most Popular Everyday Account

You can deposit money into your account by cash at any of our Smart ATMs around Australia, or transfer money into your account digitally using Suncorp Bank App, Internet and telephone banking.

You can easily import your regular transfers from your old bank account into your new Suncorp Bank account, using our free self-service Suncorp Bank Account Switching tool. You can also set up regular, recurring payments is easy and can be done at any time through Internet Banking or the Suncorp Bank App.

Suncorp Bank has one BSB for all branches and accounts: 484-799.

You can update your address, email and mobile phone number through the Suncorp Bank App or Internet Banking:

To update your address, email and mobile number via the Suncorp Bank App:

1. Log into the App and tap ‘More’ in the menu bar.​
2. Select 'Profile', then tap on the mobile, email or address options and follow the prompts to update.​

To update your address, email and mobile number via Internet Banking:

1.  Log into Internet Banking and click ‘Customer Profile’ from the left-hand menu.​
2. Click on the mobile, email or address options and follow the prompts to update.

To change the name on your account, for example, because of marriage or divorce, you’ll need to follow the steps required by your state or territory’s Registry of Births Deaths and Marriages first. Once you’ve done that, you’ll then need to submit your change of name documentation in person at any Suncorp Bank branch.

Here’s where you can get more information on what’s required from your state or territory:

• Queensland
• Victoria
• New South Wales
• South Australia
• ACT
• Western Australia
• Northern Territory
• Tasmania

Yes. You are liable for any Direct Debit you authorised, including a direct debit which causes your account to overdraw.

If you are wishing to stop or cancel a direct debit from being processed to your account, please contact us or visit us at any branch. We also suggest contacting the direct debit user.

To close a personal transaction account, savings account or any sub-account via the Suncorp Bank App:

1. Log into​ the Suncorp Bank App.
2. Tap ‘More’ in the menu bar, then select ‘Accounts’.
3. Select 'Close Account'.
4. Choose the account you'd like to close, and follow the prompts.

Alternatively, to close your account(s) you can either:

• Send a secure message through Internet Banking. Find out how to send a secure message.
• Contact us.
• Visit your nearest branch. Be sure to bring ID.

Before we close your account, we’ll need to confirm that all your direct debits and credits, cheques (deposited prior to 14 February 2025) and visa authorisations, and other payments have cleared.

Some accounts that are packaged with an eligible Suncorp Bank home loan and some business accounts may need to be closed in a Suncorp Bank branch.

More information on closing accounts:

Home loans

You can open a sub-account and add it to your existing Everyday Options Account easily through Internet Banking or the Suncorp Bank App.

To add a sub-account through the Suncorp Bank App:

1. Log in and tap ‘+ New account’ under the 'Accounts' section.
2. Select ‘Everyday Accounts’, then 'Everyday Options Sub-Account'.
3. Tap ‘Open now’ and follow the prompts.

To add a sub-account through Internet Banking:

1. Log in and select ‘Open new account/loan’ from the left-hand menu.
2. Click on the ‘Everyday Accounts’ tile.
3. Scroll down to the ‘Everyday Options Sub-Account’ section and click ‘Add Sub-Account’.
4. Follow the prompts and select how many sub-accounts you’d like to open and name away!

For existing joint account holders who wish to open an Everyday Options Sub Account in the same names, only one party is required to apply.

You can pay bills directly from your sub-accounts via BPAY or direct debit. You’ll just need to set up a recurring payment from your chosen sub-account.

To set up a recurring payment via Internet Banking:

1. Log into Internet Banking and select ‘BPAY® – Pay Bills’.
2. Select ‘New BPAY® Payment’.
3. Select the ‘From’ account.
4. Either select from the Frequent Billers drop down or enter the BPAY Bill Code and Customer Reference.
5. Enter the payment amount.
6. Under ‘Timing’, choose ‘Recurring payment’, then set the frequency and start/expiry dates.
7. Review and click ‘Next’ to confirm.

To set up a recurring transfer via the Suncorp Bank App:

1. Log in and tap on the ‘Transfer’ icon in the menu bar, then select BPAY as the ‘Payment Option’.
2. Select the account you’d like to pay from and then tap ‘BPAY Biller’.
3. Choose from either an existing Biller or select ‘Add New’ and enter their details.
4. Type in the amount, select ‘When’ and then tap ‘Recurring’.
5. Choose your frequency, start date and if required, end date.
6. Select ‘Next’ to confirm and process BPAY.

It’s important to note that funds may take up to 48 hours to reach the debitor.

You can rename your main Everyday Options account and any sub-accounts easily through Internet Banking in the ‘Manage Accounts & Cards’ section. You can also do so through the Suncorp Bank App.

To rename your main account and any sub-accounts through Internet Banking:

1. Log in and select ‘Manage Account and Cards' on the left-hand menu.
2. Go to the ‘My Bank Accounts’ section where there will be a ‘Designated name’ column.
3. Click on the ‘Change’ button next to the main account or sub-account you want to rename.
4. Type your new name into the empty field and select the green tick.

To rename your main account and any sub-accounts through the Suncorp Bank App:

1. Login to the Suncorp Bank App's Accounts tab.
2. Click on the main account or sub-account that you want to rename.
3. Click on the '...' next to the account name and select 'Edit Account Name'.
4. Enter the new account name and click 'OK’.

Put simply, the more money you're able to save, the less interest you'll end up paying on your home loan. For more in-depth information, please visit the Suncorp Bank Offset page.