Home Loans

Help & Support

Tip and tools to support you.

For best results type in one or two keywords like
‘Cashback’ or ‘password reset’.

Home Loans

Help & Support

Tip and tools to support you.

For best results type in one or two keywords like ‘Cashback’ or ‘password reset’.

Manage your home loan with ease in the Suncorp Bank App

Use the App to view:

 your current interest rate

 your previous and future repayments and fees

 the estimated time remaining on your home loan

 your offset payment balance.

  

Example of Home Loan payments summary in the app

Here to help
Calculators & resources.​

Ensure your home loan works for you.

View home loan interest
rates

Extra repayments
calculator

Compare home
loans 

About to finish your fixed rate term?

We’ve stepped out everything you need to know about finishing a fixed term home loan. Find out more.

Frequently asked questions

Yes. You can payout your home loan as quickly as you like. Suncorp Bank charge a loan finalisation fee

If you have a Fixed Rate home loan and want to break the fixed term, an Early Repayment Adjustment Fee (EPIA) will apply. For more information on fees, view the EPIA brochure.

Banking you can feel good about

Share your valuable feedback by filling out our survey today

Staying safe online

Our tips and resources can help you stay safe and bank online with confidence.

Find out more

Customer care

Financial difficulty

If you’re experiencing financial difficulty, learn more about your options. 

Customer remediation

If we’ve made an error, our top priority is to make it right quickly and fairly.

First Nations banking support

Support for Aboriginal and Torres Strait Islander customers.

 

Deceased estates

Support with managing the accounts of someone who has passed away.

Family and domestic violence

Help for customers experiencing domestic and family violence, including financial abuse.

Accessible and inclusive banking

We’re committed to providing accessible services, products and platforms.

Problem gambling assistance

Help for customers who are finding it difficult to regain control of their gambling.

Compliments and complaints

If you have a complaint, compliment or suggestion, our Customer Relations team is here to help.

Contact us

Find the best way to get in touch with us. Our team is here to help answer your questions.

Chat to us today, we’re here to help
Get in touch

Our experienced team are happy to answer all your questions! We’ll reply withing two hours of by the next business day.

Support with repayments

Finding it difficult to manage your financial commitments? Learn more about your options.

Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.

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