Additional resources for financial assistance

Don't wait to get the help you need.

Financial difficulty is a lot more common than you may think. Fortunately, there’s help available from organisations across Australia to get you through tough times.

Need financial assistance from Suncorp Bank?

Access free financial counselling

There are free and confidential financial counselling services that provide advice to Australians in every state and territory.

Find out more:

Find local support services

Find support services and contact numbers from any locations in Australia

Australian Government payments and services

Learn about payments for families, job seekers and more

Help to get back on your feet

Don’t wait to get the help you need.


Call 24/7 for crisis support on 13 11 14


Call 24/7 for counselling about domestic violence on 1800 737 732

Australian Tax Office ATO logo

Australian Government Department of Human Services
Support, counselling, information and referrals to support services

Australian Red Cross

Australian Red Cross
Helping people in need across Australia


Beyond Blue
Help with anxiety, depression and suicide prevention

Gambling help online

Gambling Help
Support for anyone affected by gambling

Good Shepherd logo

Good Shepherd
Fair and affordable financial programs offered to people on low incomes


Counselling services for people experiencing loss and grief

Help with tough times for anyone aged 14-25

Relationships Australia
Relationship support services for individuals, families and communities

Help for businesses

Australian Government Business Services

Australian Government Business Services
Information, grants and support to help your business succeed

Small Business Debt Helpline

Small business financial counsellors provide free, independent and confidential advice.

Australian Small Business and Family Enterprise Ombudsman

Australian Small Business and Family Enterprise Ombudsman
Information and assistance for small business owners in dispute with other businesses or Commonwealth Government agencies

Rural financial counselling services l Australian government department of agriculture

Rural Financial Counselling Service
Free counselling for farmers, fishing enterprises, forest growers and harvesters and related small business owners

Things you should know

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Banking products are issued by Suncorp-Metway LTD ABN 66 010 837 722 AFSL No 229882 Australian Credit Licence 229882 (Suncorp Bank)