Merchant & Payments Solutions
EFTPOS Health Solutions
Enable your registered Health business the ability to process Private Health Fund Claims and Medicare Claiming all from your EFTPOS terminal.
Merchant & Payments Solutions
EFTPOS Health Solutions
Enable your registered Health business the ability to process Private Health Fund Claims and Medicare Claiming all from your EFTPOS terminal.
6 months free terminal rental*
with no lock in contract.
- No terminal rental fee for the first 6 months then $29 per month (ex GST)*
- Flat rate pricing of 1.1%^ , for all Visa, Mastercard and eftpos transaction fees
- No other ongoing fees^
- Individual pricing is available on request.
HealthPoint
Ideal for ancillary practices and General Practitioners for Overseas Health Claims
Key features:
Medicare Easyclaim
Ideal for the face-to-face processing of Medicare rebates, bulk-billing patient Medicare claims. Perfect for use in Hospitals or General Practices.
Key features:
EFTPOS
Ideal for processing all major credit and debit cards and, upon approval, American Express and JCB cards.
Key features:
For more information about Health Solutions, download the Product Specifications (PDF 149KB).
HealthPoint
Ideal for ancillary practices and General Practitioners for Overseas Health Claims
Medicare Easyclaim
Ideal for the face-to-face processing of Medicare rebates, bulk-billing patient Medicare claims. Perfect for use in Hospitals or General Practices.
EFTPOS
Ideal for processing all major credit and debit cards and, upon approval, American Express and JCB cards.
Key features:
How does it work?
Your terminal has EFTPOS, Medicare Easyclaim, and HealthPoint functionality running side by side. Patients can take advantage of their Medicare card using Easyclaim and can benefit from their private health fund membership using HealthPoint.+
- After providing the service, swipe the patient's health fund card.
- Follow the prompts to submit the claim and obtain signatures on receipts.
- The provider will be paid the rebate amount by HealthPoint or directly by the health fund.
- The gap amount can be paid by the patient on the spot using cash, EFTPOS or later with an invoice.
- The patient visits the doctor and evidences their right to the bulk bill benefit.
- The practice submits the bulk bill claim to the EFTPOS hub.
- The EFTPOS hub transmits this information to Medicare.
- Medicare responds via the EFTPOS hub.
- The practice, at the terminal, checks the response.
- This is communicated again with Medicare, who then pays the provider by EFTPOS to their bank account.
- The patient visits the doctor, evidencing their Medicare eligibility.
- The surgery submits a real-time patient claim to the EFTPOS hub.
- The EFTPOS hub transmits this information to Medicare.
- Medicare receives the claim, verifies patient entitlement, and authorises payment.
- Medicare responds via EFTPOS hub, to the practice.
- Patient swipes bank card through practice EFTPOS terminal and enters pin.
- The acquiring bank pays the patient’s rebate to their bank via EFTPOS.
Things you should know
Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.
*The 6 month free merchant terminal rental offer is available for applications for new merchant facilities for new and existing customers who apply for and open a new merchant facility. Merchant customers must hold a business transaction account in the same name as the Suncorp Bank merchant facility. The business transaction account must be a Suncorp Bank Business Premium Account if you process Mail Order or Telephone Order Transactions or we otherwise determine that it is reasonably necessary in order to protect our legitimate funding, business risk management and prudential or security requirements. Offer valid until 30/09/2025 and can be withdrawn at any time. If eligible, customers will have the applicable merchant terminal rental fee waived for the first 6 months from when the facility is established. The offer is only available for applications for new merchant facilities and cannot be extended to additional terminals after the application has been processed. Terminal rental is charged per terminal at the end of each calendar month and paid monthly in advance.
Mobile (GPRS) is not available for terminals processing HealthPoint transactions.
^Rate and pricing subject to change. Least cost routing is enabled for all eligible contactless transactions.
+Participating health funds are denoted on the respective Health Fund flyers.
#Same day settlement is only available where the proceeds of card sales are credited to a Suncorp Bank Business Premium Account for transactions processed before 9:00pm AEST. Merchant customers must hold a business transaction account in the same name as the merchant facility.
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