It can take up to 7 business days to receive your new card. You may be able to arrange to pick up your Visa Debit card from your local Suncorp Bank branch.

Before you order one or if your card is due to expire, please make sure your contact details are up to date with us. You can easily update your details through Internet Banking.

If you haven’t received your card within this timeframe, please get in touch.

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