What are Internet Banking profiles and how do I manage them?

When you first start using Internet Banking you’re given a default profile, and you can create up to 10 additional profiles to help you group your accounts. For example, you could group your personal accounts in one profile and have your business accounts in another. This way you only see the accounts that are relevant to a particular group or purpose. 

Manage your profile(s)

  1. Log into Internet Banking and click the Active Profile name (you’ll find this to the left of the ‘Log Off’ button). If this is your first time managing profiles, the name will be set to ‘Default’.
  2. Click ‘manage profiles’ to open the Mange Profile section. From here you can add new profiles, rename and remove existing profiles, or change your default profile.
  3. Once you’ve set up your new profiles you can easily switch between them by clicking the Active Profile name and selecting a profile from the drop-down list. You can link accounts to your profiles by clicking ‘Manage Accounts and Cards’ in the left-hand menu.

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