Loans and finance FAQs
How do I add a business loan account to Internet Banking?
To add a business loan account to Internet Banking, simply log in to Internet Banking, select ‘Add account’ at the top of the balances screen, and fill in your account details.
How do I access account statements via Internet Banking?
eStatements are available for:
- Business and Agribusiness Overdrafts
- Small Business Loans
- Farm Management Deposit Accounts
- Business Bank accounts.
Simply log in to Internet Banking and select ‘eStatements’ from the left hand menu to see a list of available statements.
eStatements are available two days after the last day of the month and can be viewed in Internet Banking or the Suncorp Bank App. Once a new eStatement is available we will email you. Note: eStatements are not available for merchant services; trust accounts; commercial, agribusiness, or equipment finance loans; or self-managed super funds.
If you can’t access your eStatement via Internet Banking, please contact us on 13 11 75 or send a secure message via Internet Banking.
How can I find the interest rate on my business loan?
You can check the interest rate on your business loan by accessing your account via Internet Banking or the Suncorp Bank App.
Why can’t I view my business loan in Internet Banking?
There are two common reasons why your loan account may not be listed on your accounts page:
- The account isn’t linked to Internet Banking.
- The account isn’t in your default profile. For example, this could be because your business account is listed under a different name/profile.
In either case, to add your account, simply log in to Internet Banking, select ‘Add account’ at the top of the balances screen, and fill in your account details.
If your account is still not showing, please contact us on 13 11 75 or send a secure message via Internet Banking.
What’s the difference between an Overdraft and a Term Loan?
A Suncorp Bank Business Overdraft allows you to have access to an approved amount of credit when all of the funds in your linked transaction account are exhausted.
Suitable for small or large businesses, it’s an ideal facility to help manage seasonal cash flow fluctuations, the purchase of new stock, or to finance short-term working capital.
Interest is only charged on the portion of the overdraft that is used and with no set principal repayments. You can minimise your repayments until your cash flow allows you to start repaying the balance. We offer both secured and unsecured overdrafts.
Learn more about Suncorp Bank Business Overdrafts.
A Term Loan provides borrowers with funding to help acquire long-term assets, meet working capital requirements and assist with business expansion over a specified loan term. Borrowers agree to make regular payments based on either a fixed or variable interest rate over a specified loan term
Learn more about our Business Term Loan options.
How fast is the business loan approval process?
This depends on the loan type and complexity of the transaction you are applying for.
For information on how to apply for a Business Loan, read our article on How to Apply for a Business Loan or call our Business Banking Team on 13 11 75. You can also visit your nearest Suncorp Bank branch.
What documents do I need to apply for a business loan?
View our Business Loan Document Checklist for information on what you need to apply.
How do I access/download my ATO information to support my application?
When you’re applying for a business loan or overdraft, we’ll ask you to confirm any outstanding tax debts with the ATO and supply copies of your tax accounts (including outstanding balance and repayment schedules) for the past 2 consecutive years, to support your application .
To download your Activity Statements and Income Tax Information, access the ATO Tax Portal by logging into your myGov account.
How do I repay and close my business loan or release security?
Contact your Business Banking Relationship Manager or call us on 13 11 75.
Which business loans do ongoing fees apply?
Ongoing fees apply to all Suncorp Bank Business Loans. Learn more about Business Essential Term Loans fees or download our Lending Fees & Charges Information Document.