Can I pay & schedule bills directly from my Carbon Insights Sub-Account?

You can pay bills directly from your sub-accounts via BPAY or direct debit. You’ll just need to set up a recurring payment from your chosen sub-account.

To set up a recurring payment via Internet Banking:

1. Log into Internet Banking and select ‘BPAY® – Pay Bills’.
2. Select ‘New BPAY® Payment’.
3. Select the ‘From’ account.
4. Either select from the Frequent Billers drop down or enter the BPAY Bill Code and Customer Reference.
5. Enter the payment amount.
6. Under ‘Timing’, choose ‘Recurring payment’, then set the frequency and start/expiry dates.
7. Review and click ‘Next’ to confirm.

To set up a recurring transfer via the Suncorp Bank App:

1. Log in and tap on the ‘Transfer’ icon in the menu bar, then select BPAY as the ‘Payment Option’.
2. Select the account you’d like to pay from and then tap ‘BPAY Biller’.
3. Choose from either an existing Biller or select ‘Add New’ and enter their details.
4. Type in the amount, select ‘When’ and then tap ‘Recurring’.
5. Choose your frequency, start date and if required, end date.
6. Select ‘Next’ to confirm and process BPAY.

It’s important to note that funds may take up to 48 hours to reach the debitor.