Feedback, complaints and compliments

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Please do not send any personal account details via this form. Our Customer Service Representatives cannot process requests relating to your account. If you need support with your account please send us a Secure Message in Internet Banking or contact us.

 

 

Your Details

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Terms And Conditions

Customer Relations Unit

To message our Customer Relations team please select the Compliment/Complaint query from the drop down above.

Compliance under the Banking Code of Practice is monitored by the Banking Code Compliance Committee (BCCC). You can report an alleged breach of the Code directly to the BCCC. For more information, visit their website.

 

Write to us

Suggestions

Suncorp Bank
PO Box 2432
Brisbane QLD 4001

Complaints & Compliments

Suncorp Bank Customer Relations
IPC - RE058
Reply Paid 2432
Brisbane QLD 4001

Customer Relations Unit

To message our Customer Relations team please select the Compliment/Complaint query from the drop down above.