Travelling Overseas

Before flying off, find out how Suncorp Bank can help make spending overseas easier.

Plus, for Everyday Options, Everyday Essentials and Carbon Insights Account holders, Suncorp Bank doesn’t charge foreign currency conversion fees on Visa Debit Card purchases.*
 


Going overseas soon?

Please let us know.


Already overseas?

Here's how to contact us.

You can use Suncorp Bank Visa Debit Cards and Suncorp Clear Options Credit Cards at over 100 million locations worldwide.^


Using Suncorp Bank Visa Debit Cards overseas

 

Access your money with a Suncorp Bank Visa Debit Card.


0% foreign currency conversion fees§
For holders of our Everyday Options, Everyday Essentials and Carbon Insights Accounts, Suncorp Bank doesn’t charge foreign currency conversion fees on Visa Debit Card purchases.*

No Suncorp Bank cash advance fees at over 2.5 million ATMs worldwide
For holders of our Everyday Options, Everyday Essentials and Carbon Insights Accounts, Suncorp Bank doesn’t charge cash advance fees for Visa Debit Card withdrawals at ATMs outside of Australia.

Zero liability
With Visa's Zero Liability policy, you’re protected from fraudulent charges made with your card or account information#, letting you pay with total confidence.

Worldwide support, 24/7

Using Suncorp Clear Options Visa Credit Cards overseas

 

Enjoy the convenience and flexibility of Suncorp Clear Options Credit Cards.


Zero liability
With Visa's Zero Liability policy, you’re protected from fraudulent charges made with your Card or account information#, letting you pay with total confidence.

Premium travel benefits with the Suncorp Clear Options Platinum Credit Card

Benefits include:

  • International Travel Insurance+
  • Transit Accident Insurance+

Worldwide support, 24/7

You can use Suncorp Bank Visa Debit Cards and Suncorp Clear Options Credit Cards at over 100 million locations worldwide.^

Multi Award-Winning Visa Debit Cards for International Travel*

Awarded 2 years in a row 2022 and 2023

Everyday Options Account with a Suncorp Bank Visa Debit card

Everyday Essentials Account with a Suncorp Bank Visa Debit card

Awarded in 2023

Carbon Insights Account with a Suncorp Bank Visa Debit card

Visa Perks

As a Suncorp Bank Visa Debit cardholder, you have access to exclusive Australia and Overseas offers and perks provided by Visa, including:

  • Discounts on hotels, car rentals and travel experiences
  • A wide variety of shopping deals
  • Offers on sports and entertainment
  • Access to exclusive lifestyle events

Find your favourites in Visa Offers and Perks

Please refer to Visa’s website for full terms and conditions and availability and eligibility of offers and discounts.

Now you can PayLater overseas

For even more ways to pay, you can use the Suncorp Bank PayLater Visa Debit Card at over 100 million locations worldwide.
There are no foreign currency conversion fees when you use your PayLater Visa Debit Card when shopping overseas or online.**

More about Suncorp Bank PayLater

Now you can PayLater overseas

For even more ways to pay, you can use the Suncorp Bank PayLater Visa Debit Card at over 100 million locations worldwide.

There are no foreign currency conversion fees when you use your PayLater Visa Debit Card when shopping overseas or online.**

Global ATM access

When you're travelling, it’s easy for Everyday Options, Everyday Essentials and Carbon Insights Account holders to access local currency at an ATM using their Visa Debit Card.

Use Visa’s ATM locator or simply look out for ATMs that carry the Visa logo logo or Visa well travelled small plus logo symbol.

Here to help

Visa Global Customer Assistance Services

No matter where you are in the world, Visa’s Global Customer Assistance can provide multilingual assistance, 24/7.

  • provide for emergency cash which can be collected from 270,000 locations worldwide
  • arrange for replacement cards.

For a list of toll-free Global Customer Assistance numbers worldwide, visit the Visa website.

More tips for travelling stress-free

We recommend checking the expiry date on your cards prior to travelling. If you need a replacement card, contact us on 13 11 55 or visit your nearest branch.

You can set up Visa Debit Card controls in the Suncorp Bank App. Controls include:

  • Place a temporary lock on all transactions.
  • Restrict payWave payments.
  • Restrict Internet transactions.
  • Restrict in-store payments.

Visa exchange rates apply when you shop overseas. View Visa’s exchange rates.

When using a Suncorp Bank Visa card (credit or debit) overseas, always select 'Credit' at ATMs and when making purchases. The ‘Savings’ and ‘Cheque’ functions are only for use in Australia.

Things you should know

Deposit products and Suncorp Bank PayLater are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Terms and fees apply. $1,000 maximum Suncorp Bank PayLater credit limit.

For more information on fees and charges, please read the relevant Product Information Document & Terms and Conditions before making any decisions regarding these product.

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Suncorp Clear Options Credit Cards. Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”) promotes and distributes Suncorp Clear Options Credit Cards on NAB's behalf under an agreement with NAB. NAB has acquired the business relating to this credit from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the Credit Cards. Suncorp Bank will not guarantee or otherwise support NAB's obligations under the contracts or agreements connected with the Credit Cards (other than those relating to Internet Banking and Telephone Banking).

Products and services provided by different entities in the Suncorp Group. Suncorp Bank is only liable for banking products or services it provides. Citi and NAB are not part of the Suncorp Group.

Any advice does not take into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.

*  To be eligible for a Suncorp Bank Visa Debit Card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card.

^ Data sourced from https://usa.visa.com/dam/VCOM/global/about-visa/documents/aboutvisafactsheet.pdf. Data provided to Visa by acquiring institutions and other third parties as of September 30, 2021. Data includes an estimate of small businesses that utilize payment facilitators as of September 30, 2021

§ A Suncorp Bank Visa Debit Card is required.

*A Suncorp Bank Visa Debit card is available to eligible Suncorp Bank customers who hold an eligible Suncorp Bank transaction account.

+ Suncorp Clear Options Platinum Credit Card benefit terms, conditions and exclusions apply. Refer to our forms and documents page for further information about all Suncorp Clear Options Credit Card benefits.

Complimentary insurance covers: Terms, limitations, conditions and exclusions apply. Refer to our Complimentary Insurance T&Cs on our forms and documents page for further assistance. AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued a Complimentary insurance group policy to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) which allows eligible NAB account holders and cardholders to claim under it as third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, limits and exclusions of the group policy are set out in our Complimentary Insurance T&Cs on our forms and documents page which may be amended from time to time. Neither NAB nor Citi nor any of its related corporations guarantee this insurance.

** Suncorp Bank PayLater cannot be used for purchases from merchants classified under the gambling merchant category codes, or ATM usage.

 Terms and conditions apply. Find out more on our Suncorp Bank ATMs page. Suncorp Bank does not charge foreign conversion fees or cash advance fees on overseas ATMs for Everyday Options, Everyday Essentials and Carbon Insights Account holders with a linked Visa Debit Card. Some overseas ATM providers may charge you fees for transactions. For more information, please read the relevant Product Information Document & Terms and Conditions applicable to your account.

# Visa’s Zero Liability policy covers Australian and New Zealand-issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify Suncorp Bank promptly of any unauthorised Visa use.

Canstar Awards:

  • Suncorp Bank Visa Debit cards linked to Everyday Options Account and Everyday Essentials Accounts were awarded Canstar's Outstanding Value Travel Debit Card Award 2022 and 2023.
  • Suncorp Bank Visa Debit cards linked to Carbon Insights Account were awarded Canstar's Outstanding Value Travel Debit Card Award 2023.

Mozo Awards:

  • Suncorp Bank Visa Debit cards linked to Everyday Options Account were awarded Mozo's Experts Choice Award 2022 and 2023 for Travel Debit Cards.
  • Suncorp Bank Visa Debit cards linked to Carbon Insights Account were awarded both Mozo’s Experts Choice Award 2023 for Travel Debit Cards.