Privacy

Privacy is important especially when you consider the number of ways we communicate and interact these days. We are committed to our privacy obligations and will conduct our business to ensure the protection of your personal information, including sensitive information.

It is important to understand that our companies provide a wide range of financial services and products and our companies may use and disclose your personal information in different ways.

How we use and share your information with ANZ Group

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Policies

Privacy Policy

Last updated May 2025

Credit Reporting Policy

Last updated November 2025

Credit Reporting Bodies

Last updated August 2025

Suncorp Bank Credit Reporting Policy applies to loan/credit facility customers of Suncorp Bank (Norfina Limited ABN 66 010 831 722) and Suncorp Equipment Finance (Norfina Advances Corporation Pty Ltd ABN 89 100 845 127).

Privacy Statements

The Suncorp Bank Privacy Statements explain how we collect, use and disclose your personal information in line with the Privacy Act 1988 (Cth). It should be read together with our Privacy Policy, which provides further detail on our privacy governance.

These statements have been updated to include an addendum about the collection, use and disclosure of additional information about how customers use our online banking.

Read our FAQs about online banking information collection.

Deposit
Customers 

Last updated November 2025

Loan/Credit Facility & Treasury Customers

Last updated November 2025

Equipment Finance
Customers

Last updated November 2025

Other documents

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