9 January 2026

Financial Assistance available for Suncorp Bank Customers impacted by the Victorian Bushfires

4 min read

Suncorp Bank has announced disaster relief packages for personal and business customers impacted by the Victorian Bushfires.

Support measures for those impacted can include:

  • The opportunity to defer scheduled loan repayments for an agreed period.
  • Variation of existing loans (for example conversion from principal and interest to interest only payments).
  • Waiver of early withdrawal interest adjustments for the early withdrawal of term deposits.
  • Debt consolidation to help make repayments more manageable. 
  • Short-term working capital (for example temporary overdraft).
  • Additional finance to assist with cash flow shortages.

Suncorp Bank Deputy CEO, Mal Stedman, said Suncorp Bank is dedicated to supporting customers through catastrophic weather conditions. 

“Suncorp Bank is monitoring the situation closely, and our priority is the safety of our customers and colleagues in Victoria.” 

“As high temperatures and strong wind gusts continue, we are committed to providing financial assistance to those impacted by the bushfires.” said Mr Stedman. 

“Our disaster relief packages can support customers as they navigate challenging circumstances and provide peace of mind as they begin to focus on recovery efforts.” 

For more information, Suncorp Bank customers are encouraged to contact us on 13 11 75 or visit Contact Us | Suncorp Bank