Four wins in a row for Australia’s Bank of the Year

Suncorp Bank has been named Money Magazine’s Bank of the Year and Business Bank of the Year for the fourth year in a row.

Suncorp Bank has been awarded once again, for its exceptional products, services and values.

Suncorp Bank CEO Clive van Horen, said this year's accolade from Money Magazine recognised Suncorp Bank's continued investment in customers, new digital capabilities and its ongoing commitment to ensuring personal and business customers enjoy competitive rates and products.

Mr van Horen said it's also a testament to the Bank's commitment to being there for customers in the moments that matter.

“Facing into the pandemic has brought about different challenges, so we introduced a range of support options to help our customers through the tough times. This included relief packages for personal and business customers such as deferring loan repayments and switching to interest-only loans.  

“It’s been a big year and it’s clear the recovery will go through its ups and downs, so we will continue to do what we can to help customers when they need us.  

“Our partnership with not-for-profit debt solutions provider Way Forward further supports our customers experiencing financial difficulty with free independent assistance to overcome debt problems.” 

On winning Business Bank of the Year, Mr van Horen said “We know this past year has been really tough for small businesses, they are the backbone of the Australian economy. While this recognition shows we’re on the right track, we remain committed to continuously improving how we can support our customers’ needs.” 

Money Magazine Managing Editor Julia Newbould congratulated Suncorp Bank for the win, recognising the consecutive wins as a testament to the bank’s commitment and dedication to its customers.

“Suncorp Bank appearing at the top of our rankings for the fourth year running is quite a feat. Suncorp Bank clearly knows its customers and continues to work hard to meet their needs."

This is the fifth time Suncorp Bank has been awarded Bank of the Year and Business Bank of the Year. Suncorp Bank was the first non-major in 2015 to receive the Bank of the Year accolade and was previously named Business Bank of the Year in 2016.