Stay alert: Scammers posing as members of Suncorp Bank's Fraud team

Suncorp Bank customers are encouraged to be alert to receiving messages claiming to be from our fraud team.

This SMS scam starts by receiving a message from a sender named ‘Suncorp Bank’.

Scammers are then calling customers pretending to be a member of the Suncorp Bank fraud team, telling customers they are a victim of fraud and that to protect their money, they need to send it to another bank account.

Wording may slightly vary, however, should you receive a request like this or to send money to another bank account, do not engage in this conversation.

Do not send money anywhere under instruction and hang up immediately.

Reminder - If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, please send this through to us, before deleting it from your inbox and deleted items on your device.

Forward a copy to fraud@suncorpbank.com.au