30 December 2025

Support available for Suncorp Bank customers impacted by North Queensland Monsoon Floods 

4 min read

Suncorp Bank has activated its disaster relief packages for personal and business customers impacted by the North Queensland Monsoon Floods. 

The packages can include:  

  • The opportunity to defer scheduled loan repayments for an agreed period.

  • Variation of existing loans (for example conversion from principal and interest to interest only payments). 

  • Waiver of early withdrawal interest adjustments for the early withdrawal of term deposits. 

  • Debt consolidation to help make repayments more manageable.  

  • Short-term working capital (for example temporary overdraft). 

  • Additional finance to assist with cash flow shortages.

Suncorp Bank CEO, Bruce Rush, said the bank is committed to supporting customers and those in need. 

“North Queensland communities are facing the devastating impacts of a monsoon trough, with heavy rain, damaging winds and widespread flooding,” said Mr Rush. 

“At Suncorp Bank, we have activated our disaster relief packages to support those in need. Please do not hesitate to contact us on 13 11 75 when it is safe to do so.”

“Our thoughts are with the North Queensland community at this time.”

For more information, please visit www.suncorpbank.com.au/contact-us.