Privacy
Suncorp Bank Privacy Update – June 2025
Privacy is important especially when you consider the number of ways we communicate and interact these days. We are committed to our privacy obligations and will conduct our business to ensure the protection of your personal information, including sensitive information.
It is important to understand that our companies provide a wide range of financial services and products and our companies may use and disclose your personal information in different ways.
Our Privacy Policy (including list of countries)
Suncorp Bank Credit Reporting Policy (This applies to loan/credit facility customers of Suncorp Bank (Norfina Limited ABN 66 010 831 722) and Suncorp Equipment Finance (Norfina Advances Corporation Pty Ltd ABN 89 100 845 127)
Credit Reporting Bodies (Last updated August 2024)
Updating your Marketing Preferences
Suncorp Bank Privacy Update – June 2025
How we use and share your information with ANZ Group
In September 2024, we informed you about ANZ Group’s acquisition of Suncorp Bank. Since then, we’ve shared updates explaining changes to our terms and conditions and privacy policy.
What information we share with ANZ
We only share the personal information that ANZ needs to:
- Help us work together smoothly by supporting integration, planning, and activities like data analysis and service improvements.
- Better understand your needs so we can provide the right services and support.
- Meet legal and regulatory requirements, including managing risks.
- Support responsible lending practices.
Where possible, we use de-identified information for planning activities. When personal information is shared, it is handled securely, and the protection of our customers’ privacy remains a priority at all times.
Find out more about how we protect our customers’ privacy
You can learn more about how we handle customers’ personal information by reviewing our full Suncorp Bank Privacy Policy and the ANZ Privacy Policy.
For any questions or concerns, please contact us.
