When is the annual fee on my credit card charged? 

It’s when you first use the card and this includes card activation. From there, it’s charged on each anniversary of the date your card was first issued to you.

To find out when your card was issued, and when you’re charged the annual fee, please log in to Internet Banking and go to ‘Card Services’ to obtain a copy of your first statement.

Alternatively, you can contact us or visit your nearest Suncorp Bank branch.