How can I close a Carbon Insights Account?

To close your Carbon Insights Account via the Suncorp Bank App:

1. Log into​ the Suncorp Bank App.
2. Tap ‘More’ in the menu bar, then select ‘Accounts’. 
3. Select 'Close Account'.
4. Choose the account you'd like to close, and follow the prompts.

You can also ask us to close your Carbon Insights Account by contacting us by Secure Message via Internet Banking or by calling us.