Feel Good Rewards
Scoring CASHBACK! CASHBACK! CASHBACK!
can pay off.
When you open a Suncorp Bank everyday account and use your eligible Suncorp Bank Visa Debit card‡ to shop you could start earning cashback. No promo code or special app needed.
Frequently asked questions
Suncorp Bank has been serving customers for over 120 years. We design our personal and business banking services to help our customers build strong financial futures.
We also support our customers through their homeownership journey, whether they’re first home buyers stepping onto the property ladder or investors looking to build long-term wealth.
Suncorp Bank offers a diverse range of bank accounts to meet various financial needs:
- Everyday Accounts
- Savings Accounts
- Term Deposits
- Business Bank Accounts
- Kids Bank Accounts
To help speed through your application, you can verify your identity online. Just have at least one form of ID on hand; your Australian driver’s licence, Australian passport or Medicare card handy.
The Suncorp Bank App uses a range of security features including real-time fraud detection, security encryption and multi-factor authentication (we check both your login details and the device with which you’re connecting).
We also highly recommend that you setup a PIN or passcode for the lock screen on your device, and that you do not store your logon details within the device itself, or along with it in a written format.
Things you should know
It may be necessary to vary the terms of your product to convert it to a different replacement product. This means you may end up with a product that has different terms and features from those you initially applied for. In any event, Suncorp Bank will give you more information about these changes before they take effect. You may also wish to consider applying for other products instead. If you have any questions, please contact us on 13 11 75.
Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.
† A Suncorp Bank Visa Debit Card is required. Suncorp Bank Visa Debit Cards are not available to overseas residents, Trustee accounts, accounts where the number to sign to operate is two or more (no form of card access is allowed) or a child under the age of 11. Suncorp Bank Visa Debit Cards must have an account linked as Primary Credit Relationship. Each customer may only have one Suncorp Bank Visa Debit Card per Primary Credit account.
To be eligible for a Suncorp Bank Visa Debit Card you must be 11 years of age or older. For Visa Debit Cards issued to customers aged 11-15 years of age, we will (where possible) block purchases from merchants using the following Merchant Category Codes: Dating Services (7273), Massage Parlours (7297), Gambling Transactions (7995) , Government-Owned Lotteries (Non-U.S. region) (9406), Government-Owned Lotteries (U.S. Region only) (7800), Government Licensed Casinos (Online Gambling) (7801), Government Licensed Horse/Dog Racing (U.S. Region only) (7802), Direct Marketing - Outbound Telemarketing Merchants (5966), Direct Marketing - Inbound Telemarketing Merchants (5967) .
ƒ flexiRates allows you to earn higher interest rates by locking away a portion of your savings within your account for periods up to 12 months. flexiRates can only be opened and accessed online.
£ Some transactions which may cause the account to become overdrawn include fees and other transactions that occur when Suncorp Bank is processing offline. If your account becomes overdrawn and has a negative balance we will not charge overdrawn fees or interest on the Everyday Essentials or Carbon Insights Account.
‡ An Eligible Card is a Suncorp Bank Visa Debit Card linked to Suncorp Bank personal transaction account (“Eligible Account”) for customers aged 18 or over. An Eligible Account does not include Suncorp Bank Growth Saver Account or Kids Savings Account.
++Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution via the Suncorp Bank App, Internet Banking or by visiting a Suncorp Bank branch. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (QLD, NSW) and Solicitor’s Trust Accounts (QLD) but can be made to them. Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptions Accounts. Payments from an Account which requires 2 or more persons to sign to withdraw, future-dated and recurring payments and Business Payment Credits will not be made as an Osko fast payment. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Bank Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
‡‡ The period for a cashback to be paid to your Eligible Account is typically 7 days, but in some cases may take up to 90 days from the day the purchase is made by you. This period is determined by the merchant and is detailed by the merchant within each cashback offer terms and condition.
ßß Payment notifications are available for everyday transaction accounts, savings accounts, and loans for personal and business customers. Notifications for Credit Card payments are not currently supported. Suncorp Bank PayLater and flexiRate notifications cannot be turned off.
^ You can only create a PayID for your personal account via the Suncorp Bank App. For business accounts, you can only create a PayID through Internet Banking, by calling us on 13 11 75 or visiting a branch.
Terms, conditions and eligibility criteria apply to PayID creation, please refer to the Product Information Document, Schedule of Fees and Charges and PayID Terms and Conditions, as applicable to your account. A PayID cannot be created in connection with a Passbook Account, Kids Savings Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater Accounts and Fixed Term Deposits. Certain types of mobile numbers (eg. international numbers) and email addresses may not be in a format which is compatible with our PayID requirements and, therefore, cannot be created as a PayID.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.
The Canstar 2024-2025 Outstanding Transaction Accounts Awards were received in April 2024 and April 2025. The award recognises financial institutions that provide outstanding value to Australian consumers through their suite of savings and transaction products. Suncorp Bank products assessed included: The Carbon Insights Account, Everyday Essentials Account and Everyday Options Account. For more information on Canstar awards, go to https://www.canstar.com.au/star-ratings-awards/savings-and-transaction-account.
