BPAY FAQs

You can pay your BPAY bill through Internet Banking, the Suncorp Bank App and by calling 13 11 25 for Phone Banking. You’ll need the biller and reference code to pay, which you can find written on your bill next to the BPAY logo.

It’s important to note that BPAY payments can take up to 3 days to process. Payments made after 6pm won’t be processed until the following business day.

A BPAY biller is the company or party you’re paying to. For example, this could be your electricictyprovider or landlord. Look for the biller code and reference number on your bill, usually located next to the BPAY logo.

You can pay your BPAY bill via Internet Banking, the Suncorp Bank App and Telephone Banking by calling 13 11 25.

This FAQ has a step-by-step guide on how to pay using your preferred method.