Who we are
Where we’ve been and where we’re going.
Who we are
Where we’ve been and where we’re going.
What makes the future bright?
For Suncorp Bank, a brighter future means positive change for our people, our customers and the planet.
That’s banking you can feel good about.
Here’s what we focus on
Our banking products and services
We design our personal and business banking services to help our customers build strong financial futures.
We also support our customers through their homeownership journey, whether they’re first home buyers stepping onto the property ladder or investors looking to build long-term wealth.
We’re committing to providing banking services that are good for your world, our world and the world
A brighter future starts with how we do business. At Suncorp Bank, we have a solid commitment to long-term climate action, and carbon neutrality is an important first step. We are committed to helping our customers, people and suppliers transition to net-zero by accelerating the decarbonisation of our business operations.
Our Suncorp Bank Visa Debit and EFTPOS cards are made from 82% recycled material. Furthermore, our Carbon Insights Account can help inform our customers about their estimated carbon emissions on eligible transactions made with the account.1
Did you know we’re carbon neutral?
Suncorp Bank and our personal transaction deposit banking services are certified by Climate Active as carbon neutral. This means we:
- are reducing emissions where possible for our business operations and personal transaction banking services
- have purchased carbon credits to offset any residual emissions.
Building financial resilience across Australia
Our customers' financial wellbeing is crucial to us. This is why we have specialist teams who are dedicated to assisting customers who have fallen on tough times.
We’re focused on delivering products, services and solutions that make banking accessible and inclusive for everyone in the wider community.
For example, our partnership with Australia Post provides Bank@Post services for over 3,500 communities across Australia.
We’re doing our part from the inside
Our people are passionate about the communities where they live and work, as demonstrated by regular volunteering with local charities, events and fundraising.
Twice a week, Suncorp Bank Consultant Sarea and her mum Kyla donate their time to support OzHarvest, a partner of Suncorp Bank. In the Gympie area of Queensland, Sarea volunteers with a team of 11 to deliver rescued food to those in need. Here's her story.
[Sarea Taylor]
Start my morning a bit early - good chance to watch the sunrise, which is really pretty in Gympie. Usually, Mum and I are having breakfast at the same time.
[Kyla]
You taking leftovers for lunch?
[Sarea Taylor]
Yeah.
[Sarea Taylor]
I started because my mum was involved. I used to help her out on school holidays. So really, I just got a feel for it then and I really loved doing it. So as soon as I turned 18 I threw my hand up and I was like “yep, I want to be involved. I want to do more.” Then mum and I head off, go to our local Woolies at Southside. We normally start with packing the bread first, then we pack our pantry items, the fruit and veggies, the stuff we pack last, we want it to stay the nicest.”
[Michelle Lipner]
On the Sunshine Coast in Gympie, we collect approximately 18,000 kilos a month of quality food that would otherwise go to waste. That may seem a lot to you. That is not enough. We continue to get people saying “can we get more food?”
[Sarea Taylor]
After we pack up the cars, we head over to Vinnies and they are just amazing over there at what they do.
[Delsey Neal]
Our people seeking help has just exploded and we're able to give them the food and fruit and veg to help them eat, basically. So we're able to do that with the help through OzHarvest.
[Sarea Taylor]
And then, for me, it's off to work.
[Sarea Taylor]
Morning Annie.
[Sarea Taylor]
I volunteer with OzHarvest because it makes me feel like I'm giving back to a community that's given me so many opportunities and so much.
Bringing new technology to the table
Going digital means delivering value faster and smarter. Through digital experiences, we can meet customers’ specific needs while supporting them wherever they are.
We constantly leverage new technology to design smarter and more efficient processes. Intuitive digital options like our Internet Banking and the Suncorp Bank App bring a world of money management to our customers’ fingertips.
Meet Cogo
Have you ever been curious about the potential environmental impact of your spending? Cogo is a financial technology company that enables people and businesses to measure, understand and reduce their impact on the climate with carbon footprint management products.
Through our Carbon Insights Account, we work with Cogo to provide customers with insights to help them understand the estimated carbon emissions associated with their transactions.
We're not just a bank, we're your partner in growth.
Whether they're start-ups or multi-nationals, businesses brim with the potential to create positive change. This is why we make every effort to ensure they grow and succeed.
On top of delivering award-winning business products and services, we partner with our business customers to build deep relationships and help their businesses thrive.
Our history
Our journey began in Queensland over 120 years ago.
It started when a £60 loan was issued to a Wallumbilla farmer, by what was then known as Queensland Agricultural Bank. These humble beginnings led to the Suncorp Bank you know today.
1902
Queensland Agricultural Bank opened its first branch in Queensland providing loans to rural communities.
1959
Metropolitan Permanent Building Society was founded and grew to become one of Queensland’s major building societies.
1986
Queensland Agricultural Bank became the Queensland Government owned QIDC. QIDC expanded its operations to include commercial lending to small and medium sized businesses.
1988
Metropolitan Permanent Building Society converted to bank status and listed on the Australian Stock Exchange as Metway Bank Limited (Metway Bank).
1990
Metway Bank acquired Prudential Finance Limited, then the Household Building Society in 1992.
1996
Suncorp Bank, owned by the Queensland Government and QIDC merged with Metway Bank to create Suncorp Bank Metway, Australia's fifth largest listed financial services group.
1999
The new brand, Suncorp Bank Metway, was launched, enabling the delivery of the Group's resources under one banner.
2002
Suncorp Bank Metway simplified the brand to Suncorp Bank.
2022
Suncorp Bank launches its new brand positioning, 'Banking You Can Feel Good About'. At the heart of our new positioning is the premise — and the promise — that banking with Suncorp Bank enables our customers to make good choices about their money through our products, services and solutions.
July 2022
Suncorp Group announces the proposed sale of Suncorp Bank to ANZ.
February 2024
Suncorp Group welcomed the Australian Competition Tribunal’s decision to grant authorisation of the proposed sale of Suncorp Bank to ANZ.
Read more
Things you should know
1 The carbon emissions data provided is an estimate only and calculated using data provided by Cogo (a third party provider) relating to industry averages of carbon emissions per dollar spent based on merchant types (Industry Data). Calculations are based on averages only and are not specific to each item purchased at individual merchants and do not reflect individual merchants sustainability practices. The estimated monthly emissions amount is calculated by progressively adding together the estimated emissions of each eligible transaction for the particular month.
