Close Account(s)

Select the account below that you would like to close

The selected accounts will need to have a $0.00 balance.
Please transfer any remaining funds to another account before you proceed.

PLEASE NOTE

  • To close an Everyday Options or Carbon Insights account, please ensure any linked accounts are also closed.
  • Please ensure any Direct Debits, PayTo Agreements or recurring transfers are cancelled or transferred to another account prior to requesting account closure.
  • Once you close your account, it cannot be reopened.

 Why can't I select and close my account?

Why can't I select and close my account

Accounts cannot be closed in the Suncorp Bank App if:

  • You still have funds in the account.
  • You still have pending transactions.
  • Your account is held jointly and has a two-sign requirement.

For more information, please contact us

Don't see an account you want to close?

The following types of accounts can only be closed phone or in branch:

Credit Cards
Suncorp Bank PayLater
Loan Accounts
Business Accounts

Contact Us

Find a branch

Account to deposit accrued interest

 What is Accrued Interest?

What is Accrued Interest

This is interest which may have accumulated but has not yet been paid into your account at the time of account closure.

Confirmation

You have requested to close the following accounts:
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The text will appear here
Any accrued interest will be paid into the nominated account below:

Whats next?

 
We'll send an SMS confirmation once we've closed your account(s), usually within 1 business day.

Your registered phone number

If you need to update your registered phone number, please call us on 13 11 75

 
Once you've received confirmation of account closure:

  • Please destroy any cards linked to the account.
  • Your closed account will be removed from your account view in the Suncorp Bank App.
  • A final statement will be generated and issued to you.

 
If we need further information before we close your account(s), we will attempt to contact you via phone call and email.

Your registered email address

If you need to update your registered email address, please call us on 13 11 75

By submitting this form you consent to receiving electronic communication from us.