Compliments/Complaints and Feedback/Suggestions
The Customer Relations form below provides you with the opportunity to record compliments, complaints or provide your feedback/suggestions with regards to your experiences with us.
Existing Policy Queries
For security reasons our Customer Services Representatives are not able to act on any service instructions provided in relation to a current account or policy via this form. Customers with a specific query about existing products should not use this form. Please phone 13 11 75 and speak with a Customer Service Representative, or use the secure message feature in Internet Banking.
* = required fields
# = this field is not compulsory to complete. You have the option of not identifying yourself or using a pseudonym until such time as we are required or authorised by law to identify you or it becomes impracticable to deal with you further without the information (eg if you choose to take out a product with us.)