Open New Account Help

Summary: 

Need another account to help you save?

You can open a range of accounts quickly and easily via Internet Banking.

Opening a New Account or Renewing a Term Deposit

Open New Account displays a screen that allows you to send us a secure request to open any of the following Suncorp deposit accounts:

  • Everyday Options Account
  • Everyday Options Sub Account
  • Suncorp eOptions Account
  • Cash Management Account
  • Everyday Basics Account
  • Term Deposit

It also allows you to renew an existing Suncorp Bank Term Deposit.

We will respond to your request by Internet Banking Secure Message within 2 business days.


What is a Product Disclosure Statement?

Before you can open a Fixed Term Deposit, we need to provide you with the Product Disclosure Statement (PDS) that applies to your account. The PDS includes:

  • the Terms and Conditions for Suncorp Accounts, which will apply to your account;
  • a Product Features document, detailing the product features for your account type and the fees and charges that will apply.

What is a Product Information Document? (PID)

Before you can open an Everyday Options Account, Everyday Options Sub Account, Suncorp eOptions Account, Cash Management Account or Everyday Basics Account we need to provide you with the Product Information Document that applies to your selected account and the Terms and Conditions for Suncorp Accounts. The PID outlines the product features for your selected account and the fees and charges that will apply to your account.


Opening a Joint account or a business account

Any application to open an account through internet banking must be in the same name as your Internet Banking registration. If you would like to open an account in a name different to your Internet Banking registration including a joint account with another person or a non-personal account (such as a business account) you will need to visit a Suncorp branch.

Joint accounts can be opened via www.suncorpbank.com.au