My Interest Help

Summary: 

The My Interest function allows to quickly see interest earned or paid year to date on all of your accounts as the previous financial year.

What types of interest you can view

  • Interest earned current financial year to date (July 1 to June 30)
  • Interest earned previous financial year
  • Interest paid current financial year to date
  • Interest paid previous financial year

You can add and remove the interest on each of your accounts by ticking them in the far left column.

 


Question: Why isn't there any interest showing on my account?

  • Check to see whether the account you're viewing earns interest or has interest payable. For example with most deposit accounts, you may earn interest but generally not pay any interest.
  • If your accounts are being used as offsets for a loan, you will typically not see any interest earned as any interest earned is offset into your loan.

 


Question: It's July 1 and the previous financial year column hasn't been updated?

On June 30, we calculate the total interest and move it to the 'previous year' column (generally just after June 30). Since we do some processing of transactions that may carry over into July 1, we won't be able to display completed interest for the financial year until July 2.

You can log back into Internet Banking on July 2 to view your interest or you can call us on 13 11 75.