Manage My Accounts Help

Summary: 

The Manage My Accounts page allows you to add/delete accounts, personalise the names of your accounts and shift the order in which they appear in your accounts list.

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CTA: 

 

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Adding accounts or Suncorp cards to your current profile

  1. Click on the Manage My Accounts menu item.
  2. Type your account number in the Card/Account Number field and click Add. Note that you will need to have the appropriate access setup in order for the account to be successfully added. If you're having issues adding accounts, just call us on 13 11 75.
  3. Repeat this process for as many accounts as you wish to add remembering that you have a maximum of 20 accounts.
  4. The accounts you have entered appear below in Maintain Registered Accounts, with the product name and designated name. You can change the designated name if you wish.

Adding a Credit Card

  • If you enter a card number a list of accounts that are linked to the card number that you have entered will be displayed.
  • Those accounts not currently added to your current profile will display a "Add" icon in the far left add column.
  • To add an account listed on this screen click the associated "Add" icon.

Removing accounts from your list

  1. Click on the Manage My Accounts menu item.
  2. Locate the account you wish to delete in the Maintain Registered Accounts list and click Remove.
  3. Removing an account won't close the account, just hide it from view. You can add it again later one if you need to.

Changing the designated name (nickname) for an account

  1. Click on the Manage My Accounts menu item.
  2. Locate the account you wish to change the designated name of in the Maintain Registered Accounts list.
  3. Enter the name you wish to call the account in the Designated Name field and click the tickbox to accept the change. Note that you won't be able to use any special characters in your designated name such as @#$%^&*
  4. This will update the default name appearing in all account lists.

Change the order of how your accounts are displayed

  1. Choose the account you want to move
  2. Click and drag the left hand column (that has the 6 dots) of the account to the position you want it to display and then release your mouse.
  3. Click Save account order and your positions will now be saved.