Double the number of ATMs.
Double the convenience for you.
You’ll enjoy access to double the number of ATMs nationally, thanks to our partnership with Bendigo Bank.
Through the combined networks of Suncorp Bank and Bendigo Bank, you’ll be able to use 2,000 ATMs across Australia, without incurring a direct charge fee - so you can access your money in more places than ever before.
Suncorp Bank has announced a partnership with Bendigo Bank to compliment its own ATM network. You’re now able to use 2,000 ATMs across Australia through the combined networks of Suncorp Bank and Bendigo Bank, without incurring a direct charge fee.
Big on ATMs. Small on acting big.
With the capability of a big bank and the personal touch of a small one, Suncorp Bank gives you the best of both worlds. That’s why when you asked for better ATM access, we delivered. It’s just another example of how we listen to what’s important to you, and why our customers are more satisfied than those of Australia’s big four banks1.
Where is my nearest ATM?
To find your nearest ATM’, use our Branch and ATM locator. Locations and maps will be displayed to assist you.
Have an iPhone or Android Phone?
Try our new mobile ATM/Branch locator that uses your phone's camera and GPS to find your nearest ATM or Branch.
1 Roy Morgan Research. Customer Satisfaction refers to the proportion of each financial institution’s Australian customers aged 14+ (defined as those holding a deposit or transaction account) that are either ‘Very Satisfied’ or ‘Fairly Satisfied’ with their overall relationship with that financial institution. Results are national and calculated on 6-monthly moving average and current as at May 2010. The four major banks are ANZ, Commonwealth Bank of Australia, NAB and Westpac.
ATM Tampering has become an increased method of Fraud. Here you will find information and tips to follow when using ATMs.
What is ATM Card Skimming?
- ATM card skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card. The data is then transmitted wirelessly to criminals waiting nearby.
- The devices are attached over the top of an ATM’s card reader slot.
- PIN capturing is attaching a camera in a certain position on the ATM in order to capture the user’s PIN.
- ATM card skimming can also be done at EFTPOS terminals in shops. Staff can swipe your card through a fake terminal before the real one to capture your details.
How to identify an ATM skimming device
- Pay attention to all of the touch and action points on the ATM. (i.e. keypad, card reader slot, lighting diffusers and ATM keypad area)
- Inspect the front of the ATM for unusual or non-standard appearances around the card slot reader such as scratches, marks, adhesive and tape residue that could indicate that the ATM has been tampered with.
- When shopping and paying via EFTPOS, keep an eye on your card at all times.
Examples of Tampered ATMs
- ATM skimming devices can often be very hard to detect. The below example shows a machine with and without a skimming device attached. Common things to spot are a non-flashing light on the card slot and sticky residue around the card slot.
Non-Tampered ATM Tampered ATM 
ATM Security Tips
- If you do not feel safe using an ATM or think that it has been tampered with, do not use it.
- Be aware of your surroundings when using an ATM. Do not use or approach an ATM if there are people nearby that make you feel threatened. Be suspicious of an ATM if it has a physical sign on it advising you to use another ATM.
- Do not approach any suspicious people hanging around the ATM under any circumstances.
- Do not allow anyone to observe you entering your PIN into an ATM. You should cover the keypad with your hands whilst you enter your PIN, even if you believe you are not being watched.
- If an ATM does not return your card or does not issue your money stay near the ATM and contact us on 13 11 75 (+61 7 3362 1222 internationally) immediately.
Download a Guide for more examples of ATM skimming (PDF, 428kb)
From July 2010, you’ll enjoy access to double the number of ATMs nationally, thanks to our new partnership with Bendigo Bank. Under the partnership customers of the two banks will be able to transact at each others ATMs across Australia without incurring a direct charge fee.
The combined network will give Suncorp Bank customer’s access to over 2,000 ATMs across Australia.
| What happens at Suncorp Bank or Bendigo Bank ATM’s? | If you’re an existing customer and continue to use Suncorp Bank or Bendigo Bank ATMs you’ll continue to receive fee-free transactions at Suncorp Bank ATMs. This will also apply for Suncorp Bank EFTPOS transactions as part of your fee-free transaction limit and the terms and conditions of your bank account. |
| What are non-Suncorp Bank designated (DNS) ATMs? | DNS stands for Designated Non-Suncorp Bank ATM. These are ATMs that don’t have Suncorp Bank logos or colours on them but are a partnered ATM with us. If you use a Suncorp Bank DNS ATM, whilst a fee screen may show up during your transaction, Suncorp Bank will reimburse the fee straight away. This partnership allows us to extend our ATM network in a much faster way. |
| Can I use my Suncorp Bank card in Bendigo Bank branches to get money out? | No, the partnership only covers ATM transactions. |
| What is ATM direct charging? | ATM direct charging means that if you use another banks ATM you will be charged directly by that bank, rather than by your bank. For example, as a Suncorp Bank Customer, if you use another bank’s ATM, then the other bank will charge you for using their ATM. |
| Handy tips to minimise ATM fees | Saving on your ATM fees is easy:
|