24 February 2015
Suncorp Bank has today established a Volunteer Support Station in Yeppoon to support recovery efforts following Tropical Cyclone Marcia.
Suncorp Bank Regional Manager for Central and South West Queensland, Craig Armstrong, said the support station will be open from 5pm tonight, offering complimentary meals and refreshments to volunteers, SES workers and the wider community.
“Suncorp Bank is fully committed to supporting our customers and our communities’ right across Queensland as they come to grips with the damage caused by the recent wild weather events,” Mr Armstrong said.
“Queenslanders are renowned for coming together and supporting each other through times of need. As a Queensland business, we are truly inspired by the support and community spirit that we are seeing across impacted regions.
“Suncorp Insurance Customer Response Teams have also been established in Yeppoon and Rockhampton to assist insurance customers with claims lodgements, provide emergency funds and arrange temporary accommodation if required.”
Suncorp Bank is offering the following relief assistance options to impacted customers:
- An opportunity to defer loan repayments for a period
- The bank fees for agreed variations to loans to residential, personal, business and agribusiness customers will be reduced
- Waived early withdrawal fees for those clients wishing to withdraw from term deposits
- Refund of merchant rental fees for a period
- Credit card repayment relief where necessary
- An opportunity to defer up to three monthly repayments on equipment finance facilities
The Volunteer Support Station is located at Beaman Park, James Street (next to Yeppoon Police Centre) and will be providing complimentary breakfast from 7am and dinner from 5pm every day this week.
Media Contact: Ashleigh Paterson 07 3135 2562 or 0407 925 665
Suncorp Group includes leading general insurance, banking, life insurance and superannuation brands in Australia and New Zealand. The Group has 14,500 employees and relationships with nine million customers. Suncorp Group Limited is a Top 15 ASX-listed company with $94 billion in assets. Suncorp Bank is Australia’s leading regional bank servicing more than one million personal, SME and agribusiness customers.