Insurance Claim Visa Prepaid Cards

  • The Insurance Claim Visa Prepaid Card issued by Suncorp Bank offers you a convenient, secure and simple way to access your insurance claim settlement.
  • Call us on 1300 645 405

Using your card

You can use your card at selected locations:

  • At any point of sale merchants throughout Australia by pressing the “Credit” button and either signing or entering a PIN
  • Online domestically and internationally*


For more information see our Frequently Asked Questions (FAQs) refer to the Terms and Conditions of your card.

Fee TypeDescriptionFee
SMS balance feeWhere balance or transaction history is requested by SMS$0.25
Foreign Currency Transaction FeeA percentage of the Australian dollar transaction amount on foreign currency transactions3.00%

Other Fees and charges may apply. Please refer to the Terms and Conditions of your card.

Things you should know

* Foreign currency conversion fee for Visa is 3.00% of the converted Australian Dollar transaction amount, made or charged to your card. The exchange rate between the transaction currency and the billing currency used for processing foreign currency transactions is a wholesale market rate selected by Visa from within a range of wholesale rates in effect one day prior to the processing date plus the percentage that Suncorp Bank charges for the foreign currency transaction fee above.

# Fees and charges apply for Card balances obtained by SMS.

Banking products are issued by Suncorp Metway Ltd. ABN 66 010 831 722 ("Suncorp Bank"). Please read the Terms and Conditions before using this product. Call Suncorp Bank on 1300 645 405 for more information. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of other companies in the Suncorp Group.