EFTPOS Health Solutions

Suncorp Bank EFTPOS Health solutions enable your registered Health business the ability to process: 

Private Health Fund Claiming, Medicare Claiming, as well as the standard credit and debit-card transactions, and all from your EFTPOS terminal.

EFTPOS Health Solutions
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HealthPoint is ideal for ancillary practices (see suitability list below)


Key Features

  • Flexibility of dial-up, or broadband communication.

  • Accepts most private HeathFund cards (view the complete list)+

  • Saves your practice money, as no Merchant Fee is paid on the rebate amount.

Want to Know More?

  View the complete Health Solutions product specifications (PDF)


Medicare Easyclaim

Medicare Easyclaim is ideal for the face to face processing of Medicare rebates, bulk-billing patient Medicare claims. Perfect for use in Hospitals, or General Practices, (see the full suitability list below).


Key Features

  • Rebate within minutes, directly into the patients’ accounts.

  • No Extra Cost

  • Bulk Bill from the terminal

  • Flexibility of dial-up, broadband, or GPRS (mobile) communication.

Want to know more?

  View the complete Health Solutions product specifications (PDF)



Ideal for processing all major credit and debit cards and, upon approval, American Express and Diners Club.


Key Features

  • Easy handling of purchases, refunds, and voids. Pre-Authorisation, Manual and Auto settlement of your daily transactions.

  • Fast, daily settlement, 7 days a week, giving you access to your funds the next day*.

  • Simple, uncomplicated design that features large keys, large backlit screen, clear help menus. Drop-in paper rolls to combat pesky jams.

  • Secure, peace of mind processing backed by advanced physical and logical security features.

Want to know more?

  View the complete Health Solutions product specifications (PDF)

How it Works

  How does HealthPoint work?

Medicare Bulk Bill claims

  1. The patient visits the doctor, and evidences their right to the bulk bill benefit.

  2. The surgery submits the bulk bill claim to the EFTPOS hub.

  3. The EFTPOS hub transmits this information to Medicare.

  4. Medicare responds via the EFTPOS hub.

  5. The surgery, at the terminal, checks the response.

  6. This is communicated again with Medicare, who then pays the provider by EFTPOS to their bank account.


Medicare Individual Patient Claims

  1. The patient visits the doctor, evidencing their Medicare membership.

  2. The surgery submits a real-time patient claim to the EFTPOS hub.

  3. The EFTPOS hub transmits this information to Medicare.

  4. Medicare receives the claim, and verifies patient entitlement, and authorises payment.

  5. Medicare responds via EFTPOS hub, to the surgery.

  6. Patient swipes bank card through surgery EFTPOS terminal, and enters pin.

  7. The acquiring bank pays the patient’s rebate to their bank via EFTPOS.


As the individual needs of each business is different, our competitive pricing plans are best discussed with one of our Payments Specialists. While you’re here, however, look what we offer you at no additional cost:

  • Free stationery (printer rolls, cleaning cards, transaction-, summary-, and refund-vouchers, merchant summary envelopes, stickers, and quick reference guides)

  • Free terminal installation and connection.

  • No authorisation fees.

  • No declined transaction fees.

  • Free depositing of trade into a Suncorp Bank Business Account.

  • Suncorp Bank offers one rate for all Visa and Master card, credit card transactions.


Complete Suitability List

EFTPOS + HealthPoint + MedicareEFTPOS + HealthPointEFTPOS + Medicare
DentistsNaturopathsGeneral Practitioners
OptometristsAcupuncturists Aboriginal Health Workers
PhysiotherapistsRemedial Massage TherapistsAudiologists
Chiropractors Diabetes Educators
Osteopaths  Exercise physiologists
Podiatrists  Mental Health Workers
Psychologists Orthodontists
Dieticians Prosthodontists
Speech Pathologists Endodontists
Occupational Therapists Paedondontists
  Oral medical and pathology practitioners
  Dental specialists

Things You Should Know

Merchant facilities are issued by Suncorp-Metway Ltd ABN 66 010 831 722. To approved applicants. Terms and conditions, fees and charges apply and are available on request.

Mobile (GPRS) is not available for terminals processing HealthPoint transactions.

* Same day settlement where the proceeds of card sales are credited to a Suncorp Bank business account for transactions processed before 6:30pm (AEST).

+ Refer to www.isofthealth.com for participating health fund providers