Suncorp has a dedicated Customer Assist Team who can be contacted during normal business hours on 1800 225 223.
You can also advise any of our branch staff who will put you in contact with our Customer Assist Team.
Alternatively, you can email us at firstname.lastname@example.org ;
Or write to us at:
Suncorp Bank Customer Assist Team IPC 4RE055
GPO Box 1453
BRISBANE QLD 4001
If you would like to talk to a Financial Counsellor, you can call the Financial Counselling Hotline (which is independent of Suncorp Bank) on 1800 007 007 any time.