What if I lose my Visa Debit card and somebody else uses it?

If you lose your Visa Debit card, you will need to report it to us immediately. By doing so, you'll be entitled to all Visa card protections as provided by Suncorp Bank. It's important to remember that reporting a card lost or stolen will also enable us to cancel the card which will limit fraudulent transactions. Suncorp Bank's Hotline number to report lost or stolen cards is 1800 775 020.