What is identify theft?

Identity theft is a type of fraud where someone pretends to be someone else by assuming their identity. This is usually done to access that person’s account to obtain loans and/or credit cards in their name.

Fraudsters usually obtain a new identity through telephone and internet scams, as well as going through mailboxes and rubbish bins, looking for financial information, such as statements.

Your information can be obtained in many ways:

  • Theft, including theft of mail from your mailbox at home
  • By going through your garbage bins
  • Telephone scams
  • Internet


The following can be used to assume your identity:

  • Date of birth
  • Utilities bills (phone, gas, water and rates notices)
  • Address