What happens if I don’t use one of my Everyday Options sub accounts for over 12 months?

An Everyday Options sub account that hasn't been transacted on for over 12 months may become dormant. To reactive a dormant sub account you have two options. You can; 
1. Set up an internal transfer from another Suncorp Bank account to your sub account via Phone Banking. Then repeat this process by transferring the money back to your other Suncorp Bank account. This will complete a full transaction from your sub account which will ensure that it is active again; or
2. Call us on 13 11 75 and we'll arrange to activate your account for you.